Camp Fire Information & Resources

Camp Fire – On Thursday, November 8, 2018, at 6:30am, a brush fire was reported in the area of Pulga Road at Camp Creek Road near Jarbo Gap. Since then more than 52,000 people from Paradise and other communities have been impacted in one of the most devastating wildfires California has experienced. 

Please follow these links for official government information on the Camp Fire.

https://buttecountyrecovers.org/

https://twitter.com/CALFIRE_ButteCo

https://twitter.com/CountyofButte

https://twitter.com/ButteSheriff

https://twitter.com/BC_PubHealth

Public Health & Safety Advisories:

Public Health Advisory on property hazards in the burn area:  https://tinyurl.com/campfirereturninghome

Re-entry Health and Safety Information Packet for residents returning to properties- https://storage.googleapis.com/proudcity/buttecountycarecovers/uploads/2018/11/Re-EntryHealthSafetyInfo.pdf

Water Safety Advisories

(01/8) Paradise Irrigation District – DO NOT drink your tap water. ONLY use bottled water. Bottled water should be used for:

  • all drinking (including baby formula and juice),
  • brushing teeth,
  • making ice,
  • and food preparation.

DO NOT try and treat the water yourself. Because of the nature of the potential water contamination, boiling or disinfecting your water will not make it safe to drink.

ADDITIONALLY, UNTIL FURTHER NOTICE:

  • Do not allow pets or livestock to consume tap water.
  • Limit use of hot water.
  • Limit shower time (use lukewarm water and ventilate area).
  • Use a dishwasher to wash dishes and use air-dry setting.
  • Wash clothing in cold water.
  • Do not take baths.
  • Do not use hot tubs or swimming pools.
  • Limit use of water for clean-up of properties and follow Butte County recommendations for protective clothing when on property (https://buttecountyrecovers.org/re-entry).

Important updates on water quality testing, water advisories for PID customers, processes regarding your meter and service, as well as important steps to take once we turn the system back on, can all be found at:

https://www.PIDWater.com/recovery

Office Phone: (530) 877-4971 or (530) 342-3101

More info on safe drinking water after a disaster-  https://www.cdc.gov/healthywater/emergency/dwa-comm-toolbox/before/tools/What-to-Do-During-a-Boil-Water-Advisory.docx

___________________________________________________________

Relief and Recovery resources are emerging daily and information is changing rapidly.

Call or text 2-1-1 for information on disaster resources to help evacuees and survivors of the Camp Fire.

  • Dial 2-1-1 or text your zip code to 898211 to be connected with live help 24/7.
  • Opt into the CAMPFIRE textline to receive update messages on the Camp Fire and information on disaster resources. Text CAMPFIRE to 898211.

Resource & Recovery Events
***Please Note: The following upcoming events are date and time specific; information may change and there is no guarantee that the agencies or organizations offering these events will still have services or resources available. The most current Events and most updated resource information is best found by calling 2-1-1 or texting your zip code to 898211. People outside of Butte County, call 1-866-916-3566 to connect with a Butte 2-1-1 resource specialist.***

 

(Event 03/19) Town of Paradise – Make it Paradise Drop in Open House (Series, Event I) Drop in open house for Paradise community members to ask questions and give input on various topics in relation to Paradise’s recovery planning process. Topics include Recovery Planning Process, Chamber of Commerce, Insurance, Public Safety, Affordable Housing & Habitat, Clean-up (FEMA Intergovernmental Affairs + FEMA Applicant Services), Debris and Tree Removal (Cal OES), Town of Paradise Building Permit Checklist, etc. A drop-in open house for questions will be held on March 19th. WHEN: Tuesday March 19, 2019 from 6:00 pm – 8:30 pm WHERE: Paradise Alliance Church 6491 Clark Road Paradise, CA 95969

(Event 03/20) Camp Fire Celebration for survivors and helpers- Food, music, resources. This event is free. —more information to follow–  WHEN: March 20th, from 9am-9pm WHERE: Silver Dollar Fairgrounds in Chico, 2357 Fair St.  

(Event 03/21) United Policyholders – Roadmap To Recovery, “Scoop on Scope” –For insurance holders, a part of the United Policyholders workshop series for navigating insurance policy. This workshop will focus on the “Scoop on Scope”, expert help on determining structure damages.  WHEN: Thursday March 21st at 6pm WHERE: Chico State University Performing Art Center, Room 134, Chico State University Campus. Located in Chico on W. 2nd St. between Chestnut St. and Normal Ave.

(Event 03/21) Town of Paradise – Make it Paradise Community Planning Meetings (Series, Event II)- Join to discuss the long term community recovery plan for Paradise. This event will be for listening meetings for sharing ideas. This meeting is for Paradise residents to direct planners and share ideas for Paradise’s recovery plan. Resident’s input regarding Paradise’s strengths, weaknesses, and opportunities for the future will be discussed. WHEN: Thursday, March 21st from 4pm-6pm and 7pm-9pm WHERE:Paradise Alliance Church, 6491 Clark Road, Paradise

(Event dates 03/21, 03/28, 04/04, 04/18) Impacts of Trauma – Nurtured Heart Approach Parenting Workshop Series- Free 6 week class for parents from fire impacted areas to learn about trauma strategies and how to implement the Nurtured Heart Approach (NHA). The NHA is a relationship focused methodology that aims to create positive relationships in the home while maintaining expectations and build children’s success and confidence. This 6 week workshop will not meet on April 11th. For more information contact Butte County Office of Education Program Specialist, Kay Paden: 530-774-5789. Interested parents do not need to complete an application or register, they can simply attend the event series. WHEN: Thursday Nights from 6pm-8:30pm, 03/14 – 04/18,  EXCLUDING 04/11. WHERE:Marigold Elementary School, 2446 Marigold Ave, Chico, Room 10

(Event 03/22) United Policyholders and Legal Services of Northern California, Free Legal Help for Camp Wildfire Impacted Residents- Event hosted by Legal Services of Northern California and United Policyholders. Attorney volunteers with insurance expertise offering free 1-on-1 consultation sessions for Camp Fire impacted households. Pre-registration is required and spots are limited. Call (530)-345-9491 or 1-800-345-9491 to book appointment. WHEN: Friday, March 22 from 12pm – 5pm WHERE: 541 Normal Ave Chico, CA 95927

(Event 03/23) Camp Fire Comic Relief- Paradise Alliance Church is hosting a free comic show with free food trucks for Camp Fire survivors. There is limited seating, and you must have a ticket to enter. In order to receive a ticket register with the following link: https://bit.ly/2u5S4CH . Photo ID is not needed to enter the event. Tickets can be either printed or accessed via cell phone. If you are not able to access the tickets please call the front desk of Paradise Alliance Church at: (530) 877-7069. WHEN: Food trucks 4:30pm-6:00pm Doors open 6pm-7:15pm WHERE: Paradise Alliance Church 6491 Clark Rd., Paradise, California 95969

(Event 03/27) Forest Health & Wildfire Safety Forum with Butte County Fire Safe Council- Forum for large scale wildfire safety planning in Butte County with the Butte County Fire Safe Council. Discussion topics will include collective county wide vision of forest health and data portal overview. Camp Fire Recovery topics will include success stories, planning parkways and shaded fuel breaks, replanting after wildfire, planning safe sustainable communities, tree and biomass removal, as well as land use consolidation. Speakers for the discussion will include Calli-Jane DeAnda, Dan Elseaff, Kate Wilikins, Zeke Lunder, Jim Broshears, Holly Jorgensen and John Hunt. Lunch will be provided at the discussion. Please RSVP by Friday, March 22nd by calling (530)-877-0984 or send an email to RSVP volunteers@buttefiresafe.net WHEN:Wednesday March 27th from 9am-1pm WHERE:Paradise Recreation and Park District, 6626 Skyway Road, Paradise CA

(Event 03/27) Communicating with Families- Workshop to learn about communicating with challenging situations between child care providers and families. Understanding family needs and children’s needs to build a strong foundation for communication. Hosted by Sandra Castaneda. Call 530-895-3572 or 1-800-345-8627 to register. When: Wednesday March 27th, 6:00 pm- 8:00 pm Where: Valley Oak Children’s Services, 3120 Cohasset Road, Suite # 10, Chico

(Event 03/28) BCAG + B-Line – Public Transit Forums – Butte County Association of Governments (BCAG) is requesting comments from the public on unmet transit needs. Members of the public are invited to submit comments by mail, email, phone, fax, internet, or in person at one of the meetings. All testimony received will be given equal consideration. The meetings will take place at four locations across the county. Although there is an end time scheduled, the meetings will not end until all public comments have been received. Mail: Butte County Association of Governments, 326 Huss Drive, Suite 150, Chico, CA 95928 Phone: 530-809-4616  Fax: 530-891-2979 WHEN: Thursday March 28, 2019 starting at 9am WHERE: BCAG Chambers, 326 Huss Drive, Suite 100 (the door is on the side of the building)

(Event 03/30) Butte Diaper Bank Donation and Distribution day- Butte Diaper Bank provides 50 diapers per child/adult and/or 25 Pull-Up’s per child. You will need to fill out an application in advance in its entirety each time you experience diaper need. WHEN: Saturday March 30 from 9am-11am WHERE: Spine Chiropractic in Chico, 1166 Esplanade #2.
Camp Fire online application here (please fill out a week in advance): https://www.surveymonkey.com/r/N8D7GQ5
The form must be fully completed, meaning each question must be completely answered such as full name, child’s full name, dates of birth, etc. in order for your request to be processed. You may call (530)592-0882 for each monthly distribution date and time. You can also find this information on the Facebook page.  Location, date, and time is subject to change due to weather conditions or volunteers schedules. Currently attempting to maintain distributions on the last Saturday of each month from 9 am – 11 am.

(Event 04/04) Camp Fire Survivor Designs Live Out of the Ashes Auction-Live online auction of items filled with artistic designs of crafts and creations from survivors and supporters. Artistic designs made from remnants of Butte County, such as burnt glass, jewels, melted metal, and reclaimed wood. Each survivor/artist donates 2 items, the first will be auctioned off to benefit the donating survivor, the second item will benefit a surviving family in need. All donations from private donors will be auctioned off to benefit survivor families. WHEN:Thursday, April 4th from 6pm-9pm WHERE: Live online, view the link: http://bit.ly/2T64xjR

(Event 04/13) Easter Egg Hunt in Paradise- Egg hunt and meet the Easter Bunny. WHEN:April 13, 10am, 12pm WHERE: Terry Ashe Park, 6626 Skyway, Paradise Recreation and Parks District. 

(Event 04/17) COMMUNITY FILM The El Rey Theater in Chico will host the documentary, Waking Up To Wildfires, on Wednesday, April 17th at 6pm. This 56-minute documentary is FREE to attend and will be followed by a Q&A with scientists, firefighters and others helping survivors recover from these historic wildfires in California. Seating is first come, first serve and doors open at 5:30pm.— Featured Documentary —In Waking Up to Wildfires, Emmy-winning filmmaker Paige Bierma uses her lens to tell the stories of people most affected by the 2017 North Bay wildfires. We’ll hear from survivors, firefighters, public health officials, community groups – and the scientists who are trying to make sense of it all while people struggle to recover and new fires erupt.— Donation —This event is FREE to attend and sponsored by the El Rey Theater and the Environmental Health Sciences Center at UC Davis. To help cover the costs of hosting, a voluntary contribution to the El Rey is highly encouraged at the door.— Please RSVP online  —RSVP online to let us know you’re attending to help us prepare. RSVP here: https://elreychico.com/events/waking-up-to-wildfires/— Movie Times — Doors open at 5:30pm. Movie Starts at 6:00pm (Runtime: 56 minutes). Q&A Starts at 7:05pm — No outside food or beverage —Snacks and beverages will be available for purchase at our concessions stand. WHEN: Wednesday April 17th at 6pm WHERE: The El Rey Theater 230 W 2nd St, Chico, CA 95928 

(Event 05/04) Transforming Trauma, Navigating Amidst Overwhelming Times (Workshop)-A presentation by Laura van Dernoot Lipsky (founder and director of the Trauma Stewardship Institute) on a deeper understanding of trauma exposure and the tools for navigating systems that will enable moving forward. Topics will include cumulative toll, trauma-exposure response, how to sustain individual, how to sustain collectively, and creating organizational, institutional and movement-level change. Workshop is ideal for educators, nurses, social workers, first responders, psychologists, public health workers, physicians, and others who work with individuals who have experienced trauma. Registration is $15 (included lunch), to register call 530-898-6105 or go online at rce.csuchico.edu/transforming-trauma WHEN: Saturday, May 4th, Event will be from 7:30am-2:30pm WHERE: BMU Auditorium (Registration Required)

(Event 05/26) Books for Butte Spring Giveaway Meetup- Book giveaway for those impacted by the Camp Fire. Browsing will be available from a wide selection of donated books. Bags will be provided. Photo ID or some form of proof of residency in an impacted area will be required. Those browsing on another’s behalf will still need to provide either a copy or actual ID of the person they are browsing for. Event will begin at 11 am and close promptly at 4pm, the host site asks that those attending respect the close time so that the event can be properly cleaned up. Please register online before attending to assist with planning, through the following link: http://bit.ly/2TPmO9D WHEN: May 26th from 11am-4pm WHERE: Pleasant Valley Recreation Center, 2320 North Avenue, Chico

Evacuation Orders & Warnings
EVACUATION ORDERS and WARNINGS: For current Evacuation Information, go to the following sites-

http://www.buttecounty.net
https://buttecountyrecovers.org
https://twitter.com/ButteSheriff

Prior to returning home, residents are encouraged to take steps to ensure they have food, water, and fuel for their vehicles. RESIDENTS ARE ADVISED NOT TO USE GENERATORS TO POWER BUILDINGS OR STRUCTURES DUE TO POTENTIAL BACKFEEDING OF ELECTRICAL LINES. SAFETY MESSAGE: Recovery and Utilities personnel are still active in the area. Please reduce speeds and drive with caution.

MAPS OF EVACUATION AND REPOPULATION AREAS: 

Camp Fire Interactive Online Evacuation/Repopulation Map

Enter your address to check if you are in an evacuation or repopulation area.

Camp Fire Structure Status Map

Enter your address to check the damage status of your property.

Data is subject to change as information is gathered and verified. The icons on the map indicate the current known status of the structure. If your structure is not identified by an icon, it has not yet been identified.

Weather Alerts:

FOLLOW NEW ALERTS AND WARNINGS ON THE BUTTE COUNTY SHERIFF TWITTER PAGE. https://twitter.com/ButteSheriff

Follow the National Weather Service Sacramento Twitter for important weather alerts that affect the fire burn areas.

SAND BAGS:

(01/18) Update on Sandbag Distribution Location: Town of Paradise: At the southwest corner of Birch Street and Black Olive Drive sandbags are being provided by the Town of Paradise and can be obtained free of charge. The Town can be contacted at 530-872-6291, option ‘0’ to check in on sandbag supply.

(02/27) Sand Bag locations -Butte County Office of Emergency Services-Locations for sand and bags in Butte County. Please bring a shovel to load bags. Visit http://www.buttecounty.net/ for updates.

Sand and Sandbags are available at the following locations. Please bring your own shovel to fill bags.

Richvale
1205 School Street, Richvale

Nord Fire Station #41
13871 Hwy 99, Chico

Palermo Fire Station #72
2290 Palermo Rd. Palermo.

Concow Fire Station #38
12960 Concow Rd. Concow

Cherokee Vol Fire Station #67
3911 Cherokee Rd. Cherokee

Honey Run Vol Fire Sta #26
1726 Honey Run Rd. Chico

Kelly Ridge Vol Fire Station
22 Walnut Ave, Oroville

Butte College Fire Station #25
3487 Durham Pentz, Oroville

Bangor Fire Station #55
7540 Oro Bangor Hwy

Gridley Fairgrounds 
199 E.Hazel St, Gridley

Magalia Sheriff’s Substation (14166 Skyway)
Access behind substation via Lakeridge Ct

Durham Community Park
1847 Durham/Dayton Hwy – Sand located by the horse arena.

(01/14 – 01/18) Glenn County Sheriff’s Office & Glenn County OES

SAND BAGS AVAILABLE IN PREPARATION FOR UPCOMING STORM SYSTEMS

GLENN COUNTY- In preparation of storm events, the Public Works Agency has made sand and bags available at the following locations for those who would like to prepare beforehand:

Orland

Intersection of CR 200 and Pabst Avenue

Hamilton City

Intersection of 1st Street and Broadway, across from the Fire Station

Willows

777 North Colusa Street, outside of Public Works yard

Elk Creek

Across from the Elk Creek Volunteer Fire Department station

ROAD INFORMATION:

BUTTE COUNTY ROAD CLOSURES AND CONDITIONS 

Please check the link for updated Road conditions and Road closures within Butte County following the Camp Fire and during storm and flood events.

http://www.buttecounty.net/publicworks/Road-Conditions#hide1

Camp Fire Road Info:

PENTZ RD. – (12/6) The Pentz Rd. corridor will be open to public traffic starting at 10:00am 12/6.

The Butte Meadows route between Magalia and Chico will also be maintained (snow plowed).

The Skway is open to Paradise and Magalia. (12/15)

The B-Line bus has resumed route 41 travel on the Skyway between Magalia and Chico.

Plan for Upper Skyway in the Event of Snow – Butte County Public Works Department is on standby to provide snow removal on the Skyway above Inskip, in the event of snowfall. Typically, this section of Skyway is not maintained during the winter. However, due to extraordinary circumstances and the closure of Skyway below Magalia, Butte County Public Works will maintain this section of Skyway until the lower roadways are reopened. The snow will be plowed when appropriate, and roadways sanded as necessary to maintain the roadway surface for properly equipped vehicles. Residents that need to utilize this section of roadway should make efforts to properly prepare their vehicles for winter driving conditions. During winter driving conditions, tire chains or 4-wheel drive may be necessary, even if the roadway has been plowed and sanded.

STATE HIGHWAY ROAD CONDITIONS 

Always check and call 1 (800) 427-ROAD for highway conditions before traveling.

https://twitter.com/CaltransDist3

https://twitter.com/CHP_Chico

https://www.facebook.com/CHPChico

Overnight Shelters

CLOSEDRED CROSS SHELTER AT Silver Dollar Fairgrounds, 2357 Fair Street, Chico.

CLOSED FOR THE SEASON 02/24- Safe Space Emergency Shelter – (updated 02/14) – OPEN- Overnight seasonal shelter for those without homes. Safe Space Winter Shelter provides 50-60 emergency shelter overnight beds at rotating host churches from December to March. All genders are welcome, couples stay together whenever possible, a limited number of pets are allowed, sobriety is not required, and no ID is required for entry. A first-come, first-serve shelter that reserves the right to prioritize those with extreme vulnerability, putting them at too great a risk outside. Guests check in at 5:30pm at 13th and Broadway, Chico (1301 Broadway, Chico) and depart the following morning. Transportation is provided from check in point to the nightly shelter. More information can be found on their website at:  https://www.safespacechico.org/

Torres Shelter – Must register to stay overnight at the shelter. Check-In from 2:00pm-4:00pm for first time guests, 4:30pm-6pm for returning guests, 7 days a week. Picture I.D. required. Well-behaved and vaccinated pets are also welcome. For case management appointments call M-F between 10am-4pm, (530) 891-9048. Located at 101 Silver Dollar Way, Chico

Jesus Center – Offering usual overnight services for women and children. Located at, 1297 Park Avenue. Offering sheltering services depending on eligibility criteria. Phone: 530-345-2640.

Oroville Rescue Mission – Those needing daytime shelter during the cold may utilize the Chapel as a warming center. Chapel is located at 4250 Lincoln Blvd, Oroville. Questions can be directed to 530-533-9120 or 530-534-9541. To receive information about the Men’s or Women’s shelter, please call 530-533-9120

Call 2-1-1 for information on additional overnight shelters in Butte County.

Animal Care and Resources

Re-location and Reuniting with Lost Animals:

If your animal is lost, please visit www.campfirerescuedanimals.com or

www.librarycat.org/lib/CampFirePets and search the photo library of lost animals and resources. For instructions on using the pet library, visit this site https://datcampfirepets.home.blog/2019/01/10/searchable-database-is-here/

Other pet sheltering resources – see websites listed on this North Valley Animal Disaster Group  resources page for agencies and partners who have been taking in rescued pets and animals.

(03/04) Friends United in Rescue (FUR) formerly Friends of Campfire Cats- Volunteer group providing rescue initiatives, which include trapping and feeding local cats, as well as providing community members with the supplies and assistance to reunite them with their pets. Offering trapping services and free feeding stations to rescue missing cats. Providing free feeding stations and cat boxes to place on property and allot cats food and shelter until they can be rescued. Call: (530)230-3335 to request a feeding station / cat box. For trapping services request to have a feeding station and trail cameras set up at property. If missing cat is spotted, Friends of Campfire can set up a trap. Request trapping or rescue by filling out google form. Link to form: https://docs.google.com/forms/d/e/1FAIpQLScf3ag5N4fx7CdH0nVe8ilduHNUyYdBKBpCpOyNhZH6cRuMBg/viewform Short link to form:https://bit.ly/2Cel8N9 Phone:(530)230-3335 Facebook group: https://www.facebook.com/groups/FriendsofCampfireCats/

                                                                                                                                                                                                     Facebook groups and pages that are helping to find and reunify pets with Camp Fire survivors:

(03/05) Finding Rover-Pet facial recognition software to reunite Camp Fire survivors with their pets. See images of pets below, these images change daily as pets are rescued and returned. You can search for your lost pet using Finding Rover’s facial recognition. Upload a photo of lost pet and the facial recognition software will display pets that look like your pet. If you see your pet, click on the image to view the contact and pickup information. Can also help find animals in area available for adoption. https://findingrover.com//campfire


Animal Fostering Resources

Facebook Group: https://www.facebook.com/groups/camp-fire-foster-animal-connection-182341369385686/ This group has been created to help those in need of temporary foster homes for their animals due to the Camp Fire directly connect with people are able to open their homes to animals in need. This is a people-to-people site where animal owners and potential foster caretakers can find one another and explore foster opportunities. Please post your foster need and your foster availability, providing as much detail as possible, so that it might lead to a helpful person-to-person connection.

Facebook Group: Camp Fire Animals Foster & Adoption: https://www.facebook.com/groups/560596367686620/ This is an open group on facebook for person to person pet connection. Page strictly intended for those that want to help foster or adopt a pet, and those that are in need of finding a pet temporary or permanent new housing regardless of reason. Fostering or adopting person to person is an alternative to crowded boarding at shelters and hospitals.

(02/15) Alley Cat Allies Recovery Center : For those looking for their lost cat or attempting to trap an identified pet cat (such as a neighbor’s cat). The center is designed for felines/cats still in burned areas. Cats captured in the area with no immediately identifiable owner are transferred to the Recovery Center to be sheltered and receive any necessary medical attention. Volunteers at the shelter work on identifying families to reunite cats with their families. Additionally, trapping equipment, training, microchipping, foster coordination, and supplies are offered to impacted families and individuals. Location: 620 Ninth Street, Marysville (near Sal. Army store). Hours: Daily, 9am-6pm. Contact at the center phoneline at 530-777-9080 (due to volunteer staffing, you will most likely need to leave a detailed message for call back) or by email at: recovery@fieldhaven.com. Online Cat Database: https://www.librarycat.org/lib/CampFirePets/search/text/SOON+TO+BE+TRANSFERRED Or through the shortlink:    http://bit.ly/2T5wSLw

Alley Cat Allies Transfer Station: Located at 5399 Clark Road, in Ewald Court, the transfer station is a holding location for newly captured cats where their health will be assessed and reunification specialists will attempt to locate their family. Cats will not stay at the transfer station for more than a few days. Hours are still being determined as they are based on volunteer scheduling. Please reach out through the main center phone line for more information.  

Pet Food and Supply Pantries:

  • (02/20) Lott’s of Feed- Free pet food for dogs, pigs, goats, livestock, and horses for Camp Fire Survivors relocated to Red Bluff. Hemp Vet products also available for the many medium to large sized dogs who are showing behavioral/emotional issues since the fire. Hemp products are known to help with animal distress. Contact: 530-840-7447  Hours: Monday-Friday: 8am-6pm, Saturday: 9am-6pm, and Sunday:10am- 4pm. Located at 22755 Antelope Blvd, Ste A Red Bluff  
  • (02/18) PAWS of Oroville – Offering low cost exams, testing, spay/neuter services, vaccinations, and emergency care for pets in Butte County. Located at 3557 Oro Dam Blvd E. Oroville. Call to make an appointment at 530-534-0900. www.pawsoforovilleclinic.com   Note: Hours are fluctuating at this time due to expansion of services to meet the Camp Fire need, calling ahead is best advice for those in need of PAWS resources.
  • (01/15) Animal Hospital on the Ridge – Although they are not offering any discounted services, the Animal Hospital in Paradise is now open and accepting pet patients. Their temporary office hours are: Mon.-Tues 8am-5pm, Wednesday for scheduled surgeries only, Thurs-Friday 8am-5pm. Closed for lunch from 1pm-2:30pm all business days. Located at 1509 Wagstaff Rd, Paradise. Temporary Phone Line: 530-966-7232
  • (02/22) Paradise Animal Control – Based on daily donations, offering free food to all furry, feathered, and hoofed friends impacted by the Camp Fire. Phone number will sometimes roll over to the police department: 530-872-6275 Hours: Tuesday-Saturday 11am-3pm Location: 920 American Way, Paradise
  • (03/08) Butte Humane Society- Evacuees or anyone hosting evacuees can pick up pet food and supplies such as leashes, carriers, feeding dishes, harnesses, bedding, and more, once a week. Located at the Humane Society’s Administrative Office 2580 Fair Street, open Fridays and Saturdays from 11am-4pm. Phone: (530) 343-7917)
  • (02/18) Butte Humane Society Clinic – Offering free pet microchips and vaccines to those impacted by the fire. Fees will also be waived for veterinary exams, heartworm testing, and feline viral testing for pets impacted by the Camp Fire. Please contact the clinic to make a appointment, microchipping is encouraged with all appointments. Microchipping can keep your pets safe, especially when they are in unfamiliar areas. Call 530.343.7917 x 202. *Proof of address in the impacted areas (Paradise, Magalia, Concow, Pulga) will be required to receive free services or fee waivers. They accept a variety of ID or proof of residency materials. Open Tuesday-Friday 9am-5pm at 587 Country Drive, Chico, California. Now accepting donations again- Amazon Wishlist can be found here: http://a.co/accHXPg.
Vehicles/RVs - Camping & Overnight Parking
Oroville River of Life Church (3210 Oro Dam Blvd East, Oroville) open for overnight parking and day center for evacuees to use restroom and get water.

MOTORHOMES / RVs :

(12/6) RV4 Camp Fire Family – A group of citizens that connects donations of motorhomes, RVs, and trailers with families in need of shelter. Families in need can complete an online form which details the particulars of their situation, and as motorhomes become available the group will link homes with appropriate families in need. Family Intake form    –     https://goo.gl/forms/km84x2L62dXUQ6yt2 

NOTE: THIS RESOURCE IS NOT OFFICIALLY AN ORGANIZATION- THEY ARE IN THE PROCESS OF OBTAINING A 501(C)3 NONPROFIT STATUS BUT DO NOT HAVE OFFICIAL STATUS YET. CALLERS SHOULD BE INFORMED THAT THIS RESOURCE IS PRIVATE CITIZEN TO PRIVATE CITIZEN BASED.

(03/06) MLU Services – MHU/Trailer/RV maintenance phone line. If you need repairs on a FEMA provided temporary housing unit/trailer, please call the maintenance line at 888-211-0338. Please be patient, as wait times are lengthy.

(03/06) Adopt a Family Trailer Info : https://www.facebook.com/groups/1091545481013192/about/ Information sharing about trailer living, including maintenance advice, where to park, and other tips. This group often also posts about space availability at various parks in California, as well as discussion of the communities at parks. A potential tool for those new to trailer living to learn from those with experience and build community.

(02/27) Dry Camp Space for RV through the Town of Paradise and Butte County (response to repeal of urgency ordinances by Town of Paradise and Butte County)  Paradise residents impacted by the Town/County ordinance, that are no longer able to camp or reside on their own property and are seeking a space to park their RV for temporary dry camping can call Butte County at 530-538-7572 (available Mon-Friday from 8am-5pm) to receive information about a placard allowing temporary parking and camping at the Paradise Alliance Church or the Lime Saddle Marina Campground at Lake Oroville. There is no cost for the RV space at each park. There are no hookups at the parks, but water and wastewater disposal will be provided by a water hauler. You will be responsible to pay for propane, gas for generators, and pumping for your wastewater tank. These spaces are available on a first-come, first-placed basis. You must get a placard from Butte County before entering the RV Park.  In order to qualify to stay at the park, you must be signed up for either the Government Program of the Alternative Debris Removal Program. Both locations will be hosting residents until mid-April and May.Those without a placard will NOT be able to park/camp at these locations (not open to the general public.) More information is also available through the Town of Paradise, operating hours Monday-Thursday from 8am-5pm and Friday from 8am-12pm (noon), phone: 530-872-6291.

(02/22) The Outpost Restaurant and Bar (located in Butte Meadows)- Offering a limited number of RV spaces to survivors of the Camp Fire. Due to grant funding from the NVCF, the spaces will initially be offered at no-cost and include utilities. Those interested in applying can call to set up an application appointment. All applications must be picked up in person. Phone: 530-873-3050 (please do not call past 6pm, and if you have to leave a message please remember to leave your name, number, and reason for calling).

(03/06 OPEN AVAILABILITY) Quail Ridge RV Park – Has open RV space with full hookups, and is offering permanent, month-to-month, weekly and daily rentals. Water, sewer, amd trash is included. 12468 La Porte Road, Clipper Mills, CA  95930. (45 minutes east of Oroville, approx. 1 hour from Chico). Office open Monday-Friday 9:00 am – 6:00 pm. Quail Ridge RV Park is a 66-space park located in Clipper Mills, CA. We are located 1 hour and 15 minutes from Chico, 1 hour from Marysville/Yuba, 45 minutes from Oroville and 15 minutes from Brownsville. We also have clean on-site laundry and showers/bathrooms for men and women that are handicapped accessible. RV spaces rent  are $400 per month, $150 per week or $35 per day.Contact for more information: Pamela (775) 247-8668 (9am-6pm, Mon-Fri.) Park office at (530) 675-9313. Email: quailridgeresort@gmail.com Website: quailridgerv.com

(01/2) FULL AT CAPACITY – NO LONGER OFFERING RESOURCES- Kelseyville RV Park- Information: 707-279-4955 (Hours: Friday-Tuesday, 9am-12pm, closed for lunch,1pm-4pm) Address: 4355 Montezuma Way, Kelseyville, CA 95451

(01/2) FULL/ AT CAPACITY) OROVILLE / FEATHER FALLS CASINO KOA (12/10) – BOOKED All Year Reserve: 800-562-5079 Info: 530-533-9020 3 Alverda Dr. Feather Falls Blvd Oroville, CA 95966 Get Directions  RV Sites Check-in: 1:00 pm, Check-out: 11:00 am

(03/06) (OPEN AVAILABILITY) – Yosemite Pines RV Park 20450 Old Highway 120, Groveland, CA 95321 Offering discounted RV sites for Camp Fire Survivors  Call for more information: 209-962-7690, Open 9am-5pm, Monday-Friday.

(03/06) FULL/ AT CAPACITY)  – Golden River One RV Park (spaces change daily) RV park in Thermalito, California Address: 751 Oro Dam Blvd W, Oroville, CA 95965 Phone: (530) 533-8679

(12/12 FULL/ AT CAPACITY) (wait list has 45 families on it) River Reflections RV Resort and Campground (12/10) 4360 Pacific Heights Road, Oroville, CA 95965 (530) 533-1995 Email for informationinformation@riverreflectionsrvpark.com Email for reservationsreservations@riverreflectionsrvpark.com.

(01/2 FULL/ AT CAPACITY)(02/13) Currently flooded and can no longer accept inquiries. Woodson Bridge RV Park- Corning (accepting calls for waitlist) Contact: 530-839-2151 or Email Us: wbrvpark@aol.com   Address: 5433 South Avenue, Corning CA   

(03/06 FULL/AT CAPACITY) – Riffles RV Campground Has contracted space for waste-hauling services, and will not be available for the foreseeable future. 4488 Pacific Heights Rd, Contact Dana at (530) 570-8221. Limited DRY CAMP may be available, but no hookups.

(03/06 FULL/AT CAPACITY) – Almond Tree RV Park *Maximum stay is two weeks* Completely booked at this time, waitlist stands at 113. Address: 3124 Esplanade, Chico. Phone: 530-899-1271

(12/11 OPEN AVAILABILITY) – Susanville Village RV Park Waiving deposit fees for evacuees, rent for spaces will be due. Full water/waste hookups available. Address: 702-715 Johnstonville Road, Susanville, CA 96130 (google says 702-805, which is incorrect) Phone: 530-250-3695, if unable to connect, please leave a message with your contact information.

(01/2 CLOSED FOR WINTER  / FULL AT CAPACITY) MT. LASSEN / SHINGLETOWN KOA Regular fees apply. Space available until 12/22. Full water/waste hookups available. Address: 7749 KOA Road, Shingletown, CA 96088    Reserve: 800-562-3403 Info: 530-474-3133

HipCamp is connecting those with camping space with those in need of shelter space. More information is available on their website: https://www.hipcamp.com/discover/california/chico/?lat=39.7458&lng=-121.844 

CAMPERS / RV or TRUCK DUMPING:

(02/13) River Reflections RV, Park and Campground: RV’s, trucks or Campers can dump for $10.00 Location: 4360 Pacific Heights Rd. Oroville (right off Highway 70 on the West side, get off on Pacific Heights Rd.) Pay at the Office, the office personnel will indicate the dump site.

(02/13) Lime Saddle Campground: RV’s, trucks or Campers can dump for $10.00 Location: 3428 Pentz Rd, Paradise CA 95969. It is on the NW side of Lake Oroville. Phone: 530-538-2219 – PAY at the entrance station or if no one is there fill an envelope and insert cash or check for $10 and place in the station drop box. There is also a Credit card machine to pay. Directions: when you enter on the road turn off on Nelson Bar Rd (after the marine) then turn right, pass the entry then you will find a round or oval bend and there is a tall pole on where the dump is. The car will have to be facing the dump according the vehicle dump side.

(02/13) Loafer Creek: RV’s, trucks or Campers can dump for $10.00 Location: Loafer Creek Rd, off Hwy 162, Oroville, CA 95966. It is on the SE side of Lake Oroville. Phone: 530-538-2217 – PAY at the entrance station. Instructions to locate: Go North on Hwy 162 then turn left on Loafer Creek Rd, then go about a ½ mile, the dump is on the right side off Loafer Creek Rd.

 

Missing Persons
If you are concerned about someone missing due to the Camp Fire, be sure to first check the American Red Cross Safe and Well Website: safeandwell.communityos.org

The Butte County Sheriff has activated a Missing Persons call center, open daily 8am-8pm, to take reports of missing persons in the Camp Fire. Call even if you have already reported so detectives can open a case, provide status updates, and collect additional information. Call the Missing Persons Call Center at one of the following numbers:
530-538-6570
530-538-7544
530-538-7671

Butte County Sheriff has released a list of missing persons. The list is being updated daily. http://www.buttecounty.net/Portals/24/pdf/CampFireMissingPersons.pdf?ver=2018-11-14-082238-507

FAMILY REUNIFICATION

Family Reunification by the Red Cross: (12/11) People who are trying to reunite with and locate family members displaced by the fire can contact the Red Cross Family Reunification team at the Disaster Recovery Centers in Chico and Oroville.

REPORT FOUND PERSONS

Butte County Sheriff (11/14 update) If you are on the missing persons list published by the Butte County Sheriff, or if you have reported a family member missing and that person has been FOUND, please notify the sheriff by calling the detectives at 530-538-7671, 530-538-7544, 530-538-6570.

RECOVERY AND IDENTIFICATION OF FATALITIES- Butte County Sheriff – if remains are linked to a missing persons case, family members will be able to provide a DNA sample for a match to identify the remains of the deceased. A family assistance center has been set up for those whose loved ones perished in the fire. 

Temporary and Long Term Housing

****The County is working on establishing solutions for mid-range and longer term housing for people displaced by the fire. A Housing Task Force is working with the Town of Paradise, City of Chico, City of Oroville, and the State of CA on housing solutions****

For additional housing information and options, visit: https://buttecountyrecovers.org/housing-resources/

WildFireRecovery.org: Cal OES outlines statewide wildfire recovery resources, with specific housing information available on the site.

HOME MATCHING/HOST COORDINATING/HOTELS

North Valley Property Owners Association- Campfirehousing.org: Website where people displaced from homes by the Camp Fire can register for short or long term housing and where community members and landlords can register housing that is available.The website is provided by the North Valley Property Owners Association in Chico and non-profit agencies. https://www.campfirehousing.org/

(12/6) RV4 Camp Fire Family – A private group of citizens that connect donations of motorhomes, RVs, and trailers with families in need of shelter. Families in need can complete an online form which details the particulars of their situation, and as motorhomes become available the group will link homes with appropriate families in need.  NOTE: THIS RESOURCE IS NOT OFFICIALLY AN ORGANIZATION- THEY ARE IN THE PROCESS OF OBTAINING A 501(C)3 NONPROFIT STATUS BUT DO NOT HAVE OFFICIAL STATUS YET. CALLERS SHOULD BE INFORMED THAT THIS RESOURCE IS PRIVATE CITIZEN TO PRIVATE CITIZEN BASED. Family Intake form    –     https://goo.gl/forms/km84x2L62dXUQ6yt2

(03/12) Airbnb vouchers Airbnb offers temporary lodging at private homes and properties through online matches between hosts and guests. For information on possible Airbnb short term stays for Camp Fire survivors, please contact 2-1-1 (dial 2-1-1 from within Butte and Glenn counties, dial toll free 1-866-916-3566 if outside Butte County, or text your Butte County zip code to 898211).

FEMA Evacuee Hotel List / FEMA Transitional Housing Assistance (TSA) (11/28): If you are eligible for Transitional Sheltering Assistance (TSA), FEMA will pay for the cost to stay in certain hotels or motels for a limited period of time. Costs covered are for the cost of the room and taxes, any other expenses are not included. Instructions will be provided by FEMA how to reserve a room: call 1-800-621-3362 or go to: http://www.femaevachotels.com/       For further questions, please see this online fact-sheet: https://bit.ly/2KUu90W

(11/30) Local Hotel Availability: Look online for available hotel rooms at  Butte County Lodging https://bit.ly/2TUQ7F2 (Call specialists: for people without Internet, you can look at the website for them and give them the options listed. Please communicate that they will need to call directly to confirm the availability, price, and make the reservation.) You can find real time availability with the “book direct” now tool.

(11/26) Cascade Community Management, a mobile home and RV parks association has compiled a list of vacant spaces in their mobilehome and RV communities. See the list here: https://bit.ly/2raVsLj   (note State and County for ease of reference)

Passages – For older adults who are seeking skilled nursing or residential care facilities can call Passages Adult Resource Center at 530-898-5923.

 

Re-Entry to Property
See the Butte County Sheriff’s Twitter feed at the end of this web page for the specific evacuation area lifts and instructions that are being announced for repopulation.

For return home information, residents can use the online interactive map and search by their address. The map shows the repopulation areas and the areas still under evacuation. Note: There is a delay before the map reflects the most recent evacuation information, check the date for the last update of the map.   

Link: Camp Fire Interactive Online Evacuation/Repopulation Map

Also check status of property and structures with this online map:Camp Fire Structure Status Map- Enter your address to see property damage assessment.

Advisory for re-entry: Residents need to be aware that the areas being lifted for re-population have very limited services. Prior to returning home, residents are encouraged to take steps to ensure they have food, water, and fuel for their vehicles. RESIDENTS ARE ADVISED NOT TO USE GENERATORS TO POWER BUILDINGS OR STRUCTURES DUE TO POTENTIAL BACKFEEDING OF ELECTRICAL LINES. SAFETY MESSAGE: Fire and Utilities personnel are still active in the area. Please reduce speeds and drive with caution. Traffic delays should be expected.

Butte County Public Health Advisory- Please see this information on health and safety information for returning to the fire area (only when affected areas are re-opened to residents) : https://tinyurl.com/campfirereturninghome

  • Hazardous Fire Debris
  • Protective Clothing Needed
  • Property Clean up Cautions
  • Tree Damage Hazards
  • Food Safety

Re-entry Health and Safety Information Packet for residents returning to properties- https://storage.googleapis.com/proudcity/buttecountycarecovers/uploads/2018/11/Re-EntryHealthSafetyInfo.pdf

Re-Entry Safety Kits -Environmental Health and CHP will provide re-entry health and safety kits at entrance checkpoints as evacuation orders are lifted. Please use these items to minimize exposure to toxic materials. Re-entry kits include: Full body Tyvek suit, Rubber gloves, N-95 mask, Hazard Advisory & Health and Safety Precautions. Once your visit is complete, discard items from the re-entry kit in the plastic bag provided and leave the bag on your property. The bag will be removed by hazardous waste and debris removal professionals.

Re-entry and clean-up supplies may be available at these locations–Both locations are open for people to drop in 7 days, 8am-5pm.

  • Paradise Evangelical Free Church on Pentz Rd., 5095 Pentz Rd., Paradise
  • Paradise Nazarene Church, 311 Circlewood Dr, Paradise, across from the Feather River Health Clinic

Re-entry safety gear can also be purchased online from Amazon here: https://amzn.to/2PqExOt

Protective gear may also be available at local hardware stores.

(1/5) For information on Property Occupancy Placard Information, Tree Markings, Utilities Markings, please visit ButteCountyRecovers.org If any citizen requires verification, please contact Town Hall offices 530-872-6291.

(12/26) For Standing Structures in the Burn Area, per Butte County Recovers – See list of resources that may assist homeowners and business owners with standing structures to assess and test for exposure to fire impacted property. This is not a list of vendors for fire debris removal. https://storage.googleapis.com/proudcity/buttecountycarecovers/uploads/2018/12/VendorLisStructureExposure.pdf

Property Clean Up and Debris Removal

Private Clean Up Resources

  • Samaritan’s Purse (12/17) – Samaritan’s Purse is an international Christian relief organization that is providing free help with sifting for personal property and chainsaw work on trees. The organization will provide the necessary tools and equipment for this process. Requests are handled on a first come first serve basis. Contact the Disaster Relief Unit at 530-815-8405 or from their local headquarters located at Calvary Chapel at 1888 Springfield Drive in Chico.
  • Southern Baptist Disaster Relief – (11/28) A faith-based organization offering assistance with sifting (hazmat trained) and property recovery. Call to be added to their assistance queue at: 916-693-3428. 
  • Team Rubicon (12/17) – A national organization of military veterans who bring experienced disaster response teams that help with disaster clean up, chainsaw work, property issues, and rebuilding. Accepting requests for hazardous tree removal, email requests for service to 9rinfo@teamrubiconusa.org
  • Collier’s Hardware (12/27)-Evacuees of the fire may pick up free sifters from Collier’s Hardware in Chico at 105 Broadway Street while supplies last. ID is encouraged. Hours: Monday-Friday 8am-5:30pm. 530-342-0195
  • Maintenance Plus – (12/27) No longer offering supplies (12/7)-Evacuees of the fire may pick up free sifters from Maintenance Plus in Chico at 1274 Eaton Road, while supplies last. ID is encouraged. Hours: Monday-Friday 9am-5pm. 530-893-1051
  • Home Depot (12/27) – BOTH LOCATIONS OUT OF STOCK Evacuees may pick up free sifters from either of the Home Depot locations (in Chico & Oroville) Address: 2150 3rd St, Oroville   or 2580 Notre Dame Blvd, Chico.   Open daily 6am-9pm. (Chico Phone: 530-342-0477, Oroville Phone: 530-538-0521)
  • CLOSED: (12/31) Chico Church of Christ The church is serving as a distribution center of supplies, including shelf stable food and water, personal care kits, infant care kits, and disaster clean up kits (details below). Valid ID required with an address in the affected areas is required to receive free supplies. The center is located in Chico at 995 East Lassen Ave, and is open Tuesday – Saturday from 10am-2pm and 4:30pm-7:30pm.     Church Phone Line (to check what is available before): 530-433-4980                                ~ Disaster Clean Up Kit includes: cleaning bucket, wooden brush, plastic brush, cleanser, spray cleanser, sponges, rubber gloves, bar soap, powdered bleach cleaner, rags, flashlight/batteries, extra spray nozzle, and a shovel, broom, and wheelbarrow.
  • (01/4) Butte Environmental Council – Project Wattle Offering free straw wattles for property owners in burned areas to help keep runoff of ash and heavy sediment from flowing into creeks. Training on wattle installation is also available. Giveaway at the following locations: Paradise Alliance Church, 6491 Clark Road, Fri 1/4 and Sat 1/5 from 9am-4pm, Pines Yankee Hill Hardware Store, HWY 70 at Miller Flat Rd, Fri 1/4 & Sat 1/5,9am-4pm, Butte Creek Canyon: TBA
  • Paradise Evangelical Free Church on Pentz Rd., 5095 Pentz Rd., Paradise- Safety gear and clean-up supplies. Open 7 days, 8am-5pm.
  • Paradise Nazarene Church, 311 Circlewood Dr, Paradise, across from the Feather River Health Clinic- Safety gear and clean-up supplies. Open 7 days, 8am-5pm.

Utilities

Comcast – Customer Service/Account Information Line: 855-275-2281; free wifi hotspots are established (12/6)

PG&E – Customer Service Line: 1-800-743-5000- Billing has been cancelled for now; red tagged properties will have a $0 bill. Billing support and financial relief will be made available- call the customer service line for more information. More information is coming on the restoration of services. PG&E hopes to have electric service restored to the area by the end of this year and the gas service restored by the end of March 2019.

  • PG&E Information from Butte County Recovers:
  • Restoring Gas and Electric Power to Affected Areas PG&E will restore those customers who can safely receive service as quickly as possible. To obtain an update on restoration of service visit pge.com/fireresponse or call 1-800-743-5000. Damaged structures can only receive service after repairs or rebuilding is complete and the County or Town building inspector or representative has signed off.
  • Rebuilding Resources It is important to contact PG&E as early as possible if you plan to repair or rebuild. Submit an application for temporary rebuilding power and for subsequent permanent power at pge.com/cco or by contacting PG&E at 1-877-743-7782. Be sure to indicate on your application that your request for service is due to the Camp Fire.

Trash/Recycling

  • Northern Recycling & Waste Services (updated 11/23) : Please note that company services are limited as the business was located in Paradise. Those with waste service questions and concerns served by the company are encouraged to email their questions to: customerservice@northernrecycling.biz or call 530-876-3340 and leave a message (the phones are currently backlogged at this time).   http://northernrecycling.biz/Emergency%20Response.htm
  • Waste Management of Butte County (updated 11/23): Customer Service Line: (866) 825-7190 or cssacramento@wm.com
  • The Neal Road Recycling & Waste Facility Hours: Mon-Sun 7-4. NO HAZARDOUS WASTES ARE ACCEPTED. For more info on landfill operations, visit recyclebutte.net
    • (01/2) UPDATE: Starting January 7, the Neal Road Recycling and Waste Facility will accept debris from burned structures with a certificate from Butte County Environmental Health.
    • Environmental Health will verify Phase I (hazardous waste) is complete, and that your property does not have any burned structures greater than 120 square feet.As a reminder: Property owners with burned structures larger than 120 square feet cannot remove any fire debris at this time. Fire debris can only be removed by the Government Program or by a qualified contractor in accordance with the Alternative Program. Disturbing any portion of the ash footprint from burned structures may disqualify you from the Government Program. Learn more about both programs online, www.buttecountyrecovers.org/debrisremoval.If you have no damaged structures on your property, you can drop off miscellaneous non-structural, burned items from around your property without any certificate.

Phone

  • AT&T- wireless service has been restored to the entire impacted area; technicians are working to restore other service.
  • California LifeLine Cell Phone Program (12/3): Consumers of the California LifeLine Cell Phone program who were affected by the fires and are in need of a new device will need to contact their service providers for a new cell phone. If unsure of their service provider, visit the LifeLine website and search the providers in your individual zip code: www.californialifeline.com/en/provider_search

Water Service

  • Paradise Irrigation District -PID (updated 1/8): Please note: The district has restored service to Clark, Skyway, and Pentz for town facilities. Residents should drink bottled water. Service requests and questions: go to pidwater.com and use the email contact form which is the quickest way to make contact. Individuals with questions or concerns can also call the district (530) 877-4971 or (530) 342-3101. Please be aware that the line is closed Friday-Sunday.  ^Please note, PID is not affiliated with the Town of Paradise.
  • (01/8) Paradise Irrigation District Health Advisory- DO NOT drink your tap water. ONLY use bottled water. Bottled water should be used for:
    • all drinking (including baby formula and juice),
    • brushing teeth,
    • making ice,
    • and food preparation.

    DO NOT try and treat the water yourself. Because of the nature of the potential water contamination, boiling or disinfecting your water will not make it safe to drink.

    ADDITIONALLY, UNTIL FURTHER NOTICE:

    • Do not allow pets or livestock to consume tap water.
    • Limit use of hot water.
    • Limit shower time (use lukewarm water and ventilate area).
    • Use a dishwasher to wash dishes and use air-dry setting.
    • Wash clothing in cold water.
    • Do not take baths.
    • Do not use hot tubs or swimming pools.
    • Limit use of water for clean-up of properties and follow Butte County recommendations for protective clothing when on property (https://buttecountyrecovers.org/re-entry).

    Important updates on water quality testing, water advisories for PID customers, processes regarding your meter and service, as well as important steps to take once we turn the system back on, can all be found at:

    https://www.PIDWater.com/recovery

    Office Phone: (530) 877-4971 or (530) 342-3101

    Paradise Irrigation District (PID) Advises Bottled Water Only for Drinking, Cooking and Brushing Teeth

    • Press Release 12/28: Butte County, CA – Wildland Fires have the potential to cause certain contaminants to be present within communities that have been impacted. Paradise Irrigation District’s top priority is the health and safety of our customers and therefore the quality of the water that we deliver to them. In an abundance of caution, the District, along with the CA Division of Drinking Water, has taken water samples that will be tested by a state certified laboratory for possible contaminants that may have been introduced into the water system as a result of the Camp Fire. These water quality tests can take up to two weeks to receive the results. PID is asking customers to promptly report any noticeable odors or smells in the water supply to the office phone, 530-877-4971 or temporarily 342-3101      – M-Th: 10 am to 2 pm.Paradise Irrigation District will continue testing throughout its system on a regular basis and will share the test results with customers as soon as they are received and will adjust this advisory once we receive conclusive evidence of water quality in the Paradise Irrigation District service area.Important updates on water quality testing, water advisories for PID customers, processes regarding your meter and service, as well as important steps to take once we turn the system back on, can all be found at:www.PIDWater.com/recovery       Facebook @PIDWater     Office Phone: 530-877-4971 or 342-3101
    • (12/28) Paradise Irrigation District Bottled Water Distribution – PID Customers who are residing in Paradise can pick up bottled drinking water at the PID Office starting 12/28. PID Customers should be prepared to show proof of residency, such as their PID water bill at the distribution checkpoint and one case of water will be distributed per day per household. Regular hours will be Monday thru Friday from 10 am to 2 pm.  Located at 6332 Clark Road, Paradise.
    • (01/3) Paradise Irrigation District ( PID ) – Water System Recovery Status for Paradise –  PID is maintaining an online recovery log of neighborhood districts in which they are currently working on. They also post tentative schedules for upcoming neighborhoods and districts. Please visit pidwater.com/recovery
  • Del Oro Water Company – Magalia District (11/26): For information and help with water service related issues in Magalia, please call 530-717-2504 (option 3) or the main line at 877-335-6764 (please expect an average of a 10-15 minute wait time. The toll-free, 24 hour,  customer support line is 1-877-335-6764. For concerns related specifically to billing, call 1-530-717-2500. Del Oro is responsible for the following water districts:Arbuckle, Benbow, Black Butte, Buzztail, California Pines, Country Estates, Ferndale, Johnson Park, Larkspur Meadows, Lime Saddle, Magalia, Metropolitan, Mt. Lassen, Paradise Pines, river Island, Stirling Bluffs, Strawberry, Traver, Tulare.

Wells & Septic Systems (11/27)- For questions regarding wells and septic systems inspections please contact Senior Environmental Health Inspector Darren Jones, 530-552-3862 or Environmental Health Technician Yvette Castanon 530-552-3855

  • Septic / Plumbing (12/31) TOWN OF PARADISE, SEPTIC SERVICES AT TOWN HALL – As of 1-2-19, Town of Paradise Septic Department will begin limited services at the Town Hall location in Paradise. Citizens will be able to obtain their septic records  Starting on Wednesday January 2, 2019 the Septic Department in Town Hall will be staffed to make available septic records from 8 am to 12 pm.  Town of Paradise Septic Department will be at the location preparing requests for septic system plans. However, the prefered method of making a property records request will be via email.  The requests can be sent to townofparadisestaff@gmail.com   Look Up your Assessor’s Parcel Number (APN). Your APN can be located via the Parcel Look-Up Tool found on the Butte County Assessor’s webpage at https://www.buttecounty.net/dds/Planning/Documents/Parcel-Lookup-Tool
  • (1/3) Fire-Damaged Septic Systems and Wells May Be Eligible for Assistance

    Posted on January 3, 2019


    CALOESFEMA

    California residents whose homes were damaged or destroyed by the November wildfires in Butte, Los Angeles, and Ventura counties, may be able to get help paying for some household repairs not usually covered by insurance.

    Repair or replacement of fire-damaged septic systems and wells may be eligible for grants from the Individual and Households Program (IHP) of the Federal Emergency Management Agency (FEMA).
    Homeowners insurance is the primary source of money to pay for damage repair following a major disaster. FEMA assistance cannot duplicate insurance coverage. However, households that don’t have insurance or have received an insurance settlement less than the cost to repair the damage, may apply to FEMA for help with wells and septic systems.

    Survivors already registered with FEMA should notify their FEMA-contracted housing inspector of the damage to their septic system or private well at the time of inspection. Survivors with a completed inspection may call FEMA at 800-621-3362 with updated information. Those not registered may sign-up online at DisasterAssistance.gov or by calling 800-621-3362 (TTY 800462-7585). Toll-free lines are open daily from 7 a.m. to 10 p.m. (PST). Multi-lingual operators available. The deadline to register is Feb. 15, 2019.

    IHP grants are not intended to restore homes to pre-disaster conditions. Federal assistance may be available to qualified applicants to restore dwellings to livable and sanitary conditions. IHP applicants must own their home and it must be their primary residence. Applicants should stay in touch with FEMA with updated information about insurance settlements or damage to appliances.

  • Propane Refill- (01/4) U-Haul Moving & Storage of Chico – Propane tank refills priced at $3.30/Gallon. Open daily, Mon-Thur: 7am- 7pm, Fri: 7am-8pm, Sat: 7am-7pm ,Sun: 9am-5 pm. 600 Country Dr Chico, Phone: (530) 893-8601.
School Re-Enrollment
***Schools in Butte County reopened December 3***

Butte County Office of Education (updated 11/17) Starting 11/19, families and students displaced by the fire can connect with a school enrollment case manager. Call 2-1-1 to connect with the case manager for your area or text SCHOOL TIES to 85511.

Families with displaced students in need of transportation assistance can contact School Ties at BCOE for possible transportation arrangement. Website: www.bcoe.org/homeless-and-foster-youth

Paradise Unified School District- Temporary District Office: 3760 Morrow Lane #A, Chico, CA | 530-342-3190. Paradise Unified new temporary phone number is 530.342.3190 to help answer your most pressing questions, and to confirm your enrollment for your child (ren) for the December 3rd return to school. For immediate needs, please email ridgestrong@pusdk12.org or continue to check the Facebook and website for updates.Information for parents and families : http://www.pusdk12.org/

Transportation Assistance
If you need help evacuating, call 911.

B-LINE BUS SERVICE TO PARADISE AND MAGALIA IS FULLY RESTORED. FOR ROUTES AND SCHEDULES, PLEASE CALL 2-1-1.

B-Line Paratransit and regular fixed route transit services are available.

Trip Planning on the B-Line: Call  2-1-1 for live help planning your trip on the B-Line bus. 

B-Line Tracker: Providing bus arrival times via text message. Text your bus stop ID code to 27299 and bus arrival information will be sent to your phone. Bus Stop ID codes are located on a red sticker at the bottom of each bus stop. Standard text messaging fees may apply. You can also view and download a complete list of bus stops online at http://www.blinetransit.com/Rider-Tools/B-Line-Tracker/.

Lyft Rides– Call 2-1-1 during our day hours, M-F: 7:30am – 6:00pm and Sat: 9:00am-4:00pm if you have transportation needs for appointments, accessing relief and recovery resources, employment, relocation, etc.

Gas Cards- Cal 2-1-1 for information on the providers currently offering gas cards

Medical Transportation:

Project Hope Butte County will assist anyone going through chemo with transportation for acquiring medications, call 530-433-4131

Medi-Cal Covered Patient Transportation- please call 2-1-1 for information about Medi-Cal eligible transportation for medical care

Women’s Health Specialists – Offering free rides to and from appointments to survivors of the Camp Fire. The following services are offered at Women’s Health Specialists at either free or low cost for all genders: birth control, emergency birth control, pregnancy testing, abortion care, adoptions program, prenatal referrals, trans* health referrals, services for men, STI testing and treatment, HIV testing, free condoms and safer sex supplies. Camp Fire survivors in need of free transportation to and from appointments can call for an appointment Monday-Friday from 8:30am-5pm at 530-891-1911. Please have photo ID illustrating impacted address.

School Transportation:

BCOE School Ties – Families with displaced students in need of transportation assistance can contact school ties for possible transportation arrangement. Website: www.bcoe.org/homeless-and-foster-youth

Face Mask Distribution

Air Quality Forecast: Find your area and check air quality : https://airnow.gov/

Free N95 masks are available as supplies last at the locations/distribution centers noted below.

Prescriptions/Medications

Adventist Health Hotline: Hotline (530)872-2000 Monday through Friday 8 am- 5 pm. Clients that have a prescription or medication container can take that to a local pharmacy for emergency refills, this works for most but not all medications, call hotline for assistance. If clients don’t have their prescription, call the hotline and receive assistance with getting prescription filled. 

Project Hope Butte County –Will assist breast cancer patients going through chemo with medical transportation, financial assistance  with medical bills, medication, and travel expenses call 530-433-4131.

Emergency Prescriptions- California State Board of Pharmacy- Individuals in need of emergency prescriptions can seek them from individual pharmacies. Under the state of emergency declared by the Governor of CA  in Butte County, the California State Board of Pharmacy reminds pharmacists of state laws that can help in caring for patients displaced by emergency relocations. For additional information, contact the Board of Pharmacy at (916) 574-7900 or visit the board’s website at www.pharmacy.ca.gov.

Paradise Medical Group  Paradise Medical Group physicians are prepared to meet patients needs with prescription refills and in-person care at their new Chico location at 277 Cohasset Road, Chico. Please see the following numbers for appropriate contact for appointments/refill requests for individual doctors:

  • Amy Darwin, M.D.
    530/877-8855
  • Richard Turner, M.D.
    530/877-4911
  • Paul Gahlinger, MD
    530/876-7820
  • Jason Vance, M.D.
    Jessica Wix, PA
    530/877-9326
  • Arthur Brinckerhoff, M.D.
    530/876-7800
  • Richard Thorp, M.D.
    Ken Gillen, PA-C
    530/877-7200
  • James Logan, M.D.
    Susan Mallory, M.D.
    David Russell M.D.
    530/877-5437

Passages Adult Resource Center- Older adults that are trying to navigate refilling/replacing their prescriptions that have evacuated the Paradise area can contact Passages at 530-898-5923 for help and information.

Project Hope Butte County- Will assist breast cancer patients going through chemo with transportation, financial assistance  with medical bills, medication, and travel expenses call 530-433-4131.

VA – Veterans Services for veterans will remain open in Chico with full services, the VA Pharmacy line is also open for Veterans impacted by the fire that need assistance with medications at : 866-600-8279

Chico Veterans Resource Center- Veterans that have been displaced by the fire are encouraged to call 530-809-2831 to get information on housing and other forms of assistance. The resource center is also open and will distribute basic supplies such as food, hygiene, socks, and serves as a decompression center for those seeking a quiet space away from crowds. Address: 110 Amber Grove Drive, Suite 110, Chico. Open Monday-Friday 8am-5pm.

Medical Care

Adventist Health Feather River

Patients of Feather River that need to refill prescriptions, change appointments, or access medical records from the hospital can call 530-342-5776, which will connect them to the Primary Care in Chico at 111 Raley Blvd, Suite 140. Patients of AHFR in need of pediatric or mental health information can call 530-872-2000. Patients with any home health, hospice, or home oxygen needs or questions can call 530-872-2000

(12/29) Feather River Medical Center-Feather River is not operating services out of the Paradise location, but rather various clinics spread out through the county. The following are various methods of contact for different medical departments within Feather River Adventist Health.

Chico: 111 Raley Blvd., Open from 7AM to 10AM and 1PM to 4PM – For Imaging Call: (530) 342-4576 , for Lab Call: (530) 343-3868

Redding: For Imaging Call: (530) 824-5871, for Lab Call: (530) 824-5841

Marysville: Rideout Memorial Hospital, 726 4th St, Marysville, CA 95901, For Imaging Call: (530) 749-4550

GI, Pain Management, & Neurology: Call 530-332-1040, located at 111 Raley Blvd, Suite 160

Ortho, General Surgery, Neuropathy, Endocrinology: Call 530-332-1440, located at 111 Raley Blvd, Suite 240

OBGYN – Midwifery : Call 530-345-4471

(12/29) Paradise Medical Group  Paradise Medical Group physicians are prepared to meet patients needs with prescription refills and in-person care at their new Chico location at 277 Cohasset Road, Chico. Please see the following numbers for appropriate contact for appointments/refill requests for individual doctors: 

  • Amy Darwin, M.D.
    530/877-8855
  • Richard Turner, M.D.
    530/877-4911
  • Paul Gahlinger, MD
    530/876-7820
  • Jason Vance, M.D.
    Jessica Wix, PA
    530/877-9326
  • Arthur Brinckerhoff, M.D.
    530/876-7800
  • Richard Thorp, M.D.
    Ken Gillen, PA-C
    530/877-7200
  • James Logan, M.D.
    Susan Mallory, M.D.
    David Russell M.D.
    530/877-5437

Shalom Free Clinic is open for non-emergency medical care on Sundays from 1:00 pm to 4:00 pm at 1010 Mangrove, Chico.

Mobile Ampla Clinic is located at the Red Cross Shelter at the Silver Dollar Fairgrounds – Located at 2357 Fair Street, Chico.  Open Monday-Friday 8:30am-4:30pm. (Updated 12/31)    

Ampla clinics remain open and their medical provider from Magalia, Danny Hughard, is available to see his patients at Ampla’s Oroville clinic. Ampla Xpress Care in Chico, Yuba City and Lindhurst at Olivehurst takes care of your immediate medical needs. For location details go to AmplaHealth.org

Oroville Hospital is offering health services to anyone who needs to be treated for burns, smoke inhalation or if they are in need of medication. Evacuees can visit the following locations:

VSP – Mobile Service Clinic “Eyes of Hope” (11/27) Is offering free eye exams and vouchers for glasses replacement to those impacted by the fire. Located in the Lowe’s parking lot at 2359 Forest Avenue, Chico. Open Monday-Saturday 9am-4pm. Those eligible for service must have lost or damaged their glasses in the fire, and are not covered by a vision insurance. Those with VSP insurance can contact their doctor for a renewal of replacement benefits.

  • Any VSP member who has lost or broken their eyewear due to the fires can call Member Services Support Line at 800-877-7195 to have their VSP benefits reinstated regardless of eligibility.
  • Individuals without VSP coverage can contact their local American Red Cross chapter and request a VSP eye care voucher. Those in need of the voucher can visit the Red Cross shelter at the Silver Dollar Fairgrounds and visit the Health Service Center at the shelter site. Address: 2357 Fair St, Chico

Peach Tree Vision is offering free replacement glasses and prescriptions for those impacted by the recent fire in the Butte County foothills. Peach Tree Vision will be open every day, including Veteran’s Day. Peach Tree Chico Vision, 120 Independence Circle, Chico, CA (530) 634-7647

Dental Resources

Ampla Dental

  • Oroville: 2800 Lincoln Blvd/ Hours: Mon-Friday 7:15 am-4:15pm/ Phone: 530-533-6484
  • Chico: 236 W. East Ave/Hours: Mon-Friday 7:15 am-4:15pm/ Phone: 530-342-6065

Access Dental

  • Chico: 1010 Mangrove Ave/Hours: Mon-Friday: 9am-6pm/Phone: 530-342-7500

Western Dental

  • Chico: 2471 Cohasset Road/Hours: Mon-Friday: 9am-7pm Sat: 8am-4pm/ Phone: 877-245-3836

Northern California Dental Society – Provides referrals to dentists, orthodontists and periodontists in the North State. For referrals to dentists accepting Denti-Cal insurance, please call 1-800-322-6384.

Passages Adult Resource Center (12/31)   Provides emergency durable medical equipment and or replacement for walkers, toilets, and mobility assistance equipment to adults 60 years of age and older affected by the fire. Call: 530-898-5923  or 800-822-0109.

(12/31) Passages Health Insurance Counseling & Advocacy Program (HICAP) has been informed by the Centers for Medicare & Medicaid Services (CMS) that people with Medicare who live or were evacuated from the FEMA-declared Camp Fire disaster area, will be eligible for a Special Election Period (SEP) to change or enroll in a Part D plan after the official Open Enrollment ends December 7 if they missed the deadline. The SEP is available from November 8 to March 31, 2019. With reference to Enloe Medical Center’s contract termination with Anthem Blue Cross, HICAP wants to reassure Medicare beneficiaries who have a Medicare Supplemental Plan (Medigap) with Anthem Blue Cross that they do not have to worry about whether their plan will pay benefits. If Medicare pays their portion of the claim as an assigned or non-assigned claim, the Anthem Blue Cross Medigap plan will pay according to the benefits described in the Evidence of Coverage for the specific lettered plan. Benefits will be paid as they have been paid in the past.  Medicare beneficiaries or their family caregivers who have any questions about their rights and protections can call HICAP for assistance at 1-800-434-0222 or 898-6716.

Disability Action Center-  Updated (12/11) Provides medical equipment and assistive technology to those who cannot afford it. Lends accessibility equipment such as ramps and rails to individuals needing to improve access to their homes. Phone:530-893-8527 (Phone Service Available 8:30am-4:30pm M-F) Address: 1161 East Avenue, Chico

LIVE HEALTH ONLINE (Updated 12/31) If you are impacted by California’s wildfires, Anthem Blue Cross has partnered with LiveHealth Online to help you see a doctor 24/7 for non-emergency conditions through live video from a smartphone, tablet or computer at no cost through December 31, 2018.  Doctors can send prescriptions directly to your pharmacy if needed. Sign up at livehealthonline.com or download the free LiveHealth Online mobile app and select Help for Wildfires Medical to see a doctor.” ***Service is available for a fee after 12/31/18***

Gridley- Orchard Hospital is open and providing services to the community and surrounding areas. If you need to be seen in a clinic, The Medical Specialty Center in Gridley is located at 284 Spruce St., and is opened for walk in care till 7pm.  Patients that are not acutely ill, please do not come to the emergency room, please go to the Medical Specialty Center in Gridley at 284 Spruce Street, 95948

Enloe Hospital Health Insurance Info: Due to the fires in Northern California and the impact on the communities in Butte County, Anthem Blue Cross and Enloe Medical Center have agreed to reinstate their prior contract through December 31st.

Mental Health Services & Wellness

The Phoenix Nest Camp Fire Healing Support Circle- Weekly opportunity to gather in a group setting with the intention of healing from Camp Fire trauma. Each week will explore a new healing modality to assist in relaxation and release and then follow with group discussion aimed at supporting grief and cheering one another through the rebuilding of lives. Led by local therapy specialists. Please RSVP online if attending. Donations accepted but not required; no one turned away for lack of funds. Saturdays 5:30pm-7:30-pm. 1929 Mangrove Ave., Chico (across from S&S Produce). RSVP online at ThePhoenix Nest Facebook page, https://bit.ly/2GP8zv

(Event dates 03/14, 03/28, and 04/11) Life After Trauma – Workshop Series- Learn self-soothing tips and techniques to reduce acute trauma, compassion fatigue, and overall residual trauma. Learn how to reduce the effects of trauma in yourself and the children and adults in your life. Each workshop has unique information and you may attend however many you would like. $25 gift cards will be given to the first 50 adults who lived in the affected area, RSVP, and attend at least two of the three workshops. Must show FEMA identification number to receive gift card. RSVP online at http://bit.ly/2T6aaUi Dr. Lueders (PhD, LCSW) will be gifting her years of experience working with children and families while they heal from trauma. Her work includes serving those affected by the Oklahoma City bombing and Hurricane Katrina. Workshops are open to all. Food, coffee, and children’s activities provided. Thursday March 14, March 28, and April 11 from 5pm-6pm at Thrive Homeschool, 1361 Hawthorne Avenue, Chico.

Mutual Aid: Support for Grieving & Carrying On- Hosted by Alliance for Support and Education in Dying and Death, offering circles of support for deep listening and sharing grief, expressive art activities and supplies, movement for stress reduction and restoring ease incorporated. Self-care skills share. Open to all people impacted by the Camp Fire crisis. Adult & youth: regrettably, not suitable for children. Gratitude to CWC for opening the clubhouse for our use, on traditional lands of the Mechoopda Maidu. For more information on upcoming events, visit their website at www.befriendingdeath.org, or text Malama at 530-864-2134. Services are free.
Chico Women’s Club, 592 E 3rd St (3rd and Pine), Chico

Chico Center for Spiritual Living – Spiritual community offering a space for those interested in spiritual wellness, prayer, holistic healing, and meditation. Located at 14 Hillary Lane, Chico, available over the phone at 530-895-8395, please call before visiting the center.

The Growing Place – Mental Health Support Groups- Hope After Grief- Weekly support group focused on grief, support, and comfort through individual grief journeys. Offered on Wednesdays from 4pm-6pm and 6:30pm-8:30pm from February 6th-March 27th. Located at The Growing Place at 1074 East Avenue, Suite A3, Chico. For questions, please call Christi Calkins at 530-864-3466

Camp Fire Pet Bereavement Group- Another grief support group focused on Camp Fire Pets is offered at the Growing Place. Meeting weekly on Thursdays from 10am-12pm (noon), starting on February 7th is available to those navigating grief from pet related Camp Fire experiences. For questions, call Sheryl Mattera at 530-826-6863.

Better Help E-Counseling – Providing three months of free online counseling for individuals impacted by the 2018 California wildfires. Licensed therapists are available online. Visit their website, go to the California Wildfires Page and click on the ‘Contact Us’ (the orange box) to sign-up. Website:  https://www.betterhelp.com/calfirerelief/?fbclid=IwAR0fhPfUGGgtETJgakoHT1OdM5X2gvTmJZVGgVpf1cWOisL-HtXZugcyrd4 Or the shortlink: https://bit.ly/2Wrkd4i

Church Community United Relief Effort (CCURE) – Mental health and spiritual care up in Paradise and on the ridge for those who have returned to their properties and the impacted areas. Two church locations are set up as drop in sites for residents of the Paradise ridge communities to access crisis counseling, spiritual care, comfort, and to receive basic supplies such as water, some food, protective gear, etc. Both locations are open for people to drop in Monday-Saturday from 9am-4pm.

Paradise Evangelical Free Church on Pentz Rd., 5095 Pentz Rd., Paradise

Paradise Nazarene Church, 311 Circlewood Dr, Paradise, across from the Feather River Health Clinic

Northern Valley Catholic Social Service – NVCSS mental health and wellness programs offer services aimed at improving overall well-being for community members through a variety of programs. Services include counseling services, which has a staff of licensed clinicians: licensed marriage, family and child therapists, licensed clinical social workers; as well as supervised interns. A full range of services are provided, including: individual psychotherapy for children and adults; family and couples counseling; school-based therapy for children; and treatment for dual diagnoses. Sliding fee scale based on income and family size, and Medi-Cal accepted for children.

Chico: 530-345-1600, located at 10 Independence Circle, Chico, CA  (Open Mon-Friday 8am-pm)

Oroville: 530-538-8221, located at 2185 Baldwin Avenue, Oroville, CA (Open Mon-Friday 8:30 am-pm)

Northern California Trauma Recovery Network – A group of volunteer EMDR Therapy therapists (Eye Movement Desensitization Reprocessing) who provide 4-5 sessions free of charge for those directly affected by the Camp Fire (including first responders). Services may be arranged either online or over the phone, although the group requests that only those who cannot access the website use their phone line. To arrange EMDR sessions:

  • Go online to norcal-emdr-trn.weebly.com , and under ‘For Help in Your Region’ click the sub-heading ‘Chico/Redding.’ Complete the contact form, including details about your situation in the message portion. Those who complete the form will be contacted to arrange therapy sessions with an appropriate therapist.
  • For those who cannot access the website, call 530-891-6767. You will speak with an intake doctor, who will gather your information and assign a therapist. If a voicemail box is reached, please leave a detailed message including your full name, contact information, and verbal permission to contact you back for EMDR services.

Please note: Sessions will be arranged on a first come, first serve basis. The network is only serving Camp Fire survivors (and first responders) in the Chico/Redding region at this time.

The Friendship Line – Both an accredited crisis line and a warmline specialized in caring conversation for older adults (ages 60+). Call 800-971-0016 to connect with a trained volunteer who specializes in offering a caring ear and friendly conversation with older adults. Available 24/7.

If you are in a life-threatening emergency situation, dial 9-1-1.

Butte County Behavioral Health Access/Crisis Line- is available 24/7  for those in crisis that need to speak with a counselor over the phone. Call 800.334.6622 or 530.891.2810. Walk-In Crisis Services are available 8am-11pm 7 days a week for in person crisis evaluations. Crisis services are located at 560 Cohasset Road in Chico.

The Disaster Distress Helpline, 1-800-985-5990, is a 24/7, 365-day-a–year, national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster. Call 1-800-985-5990 or Text TalkWithUs to 66746 https://www.samhsa.gov/find-help/disaster-distress-helpline

For Deaf/Hard of Hearing: Text TalkWithUs to 66746, Use your preferred relay service to call the Disaster Distress Helpline at 1-800-985-5990, TTY 1-800-846-8517

California Hope Helpline, 530-966-7382.  Provides support for the physical, emotional, cognitive and behavioral event reactions to natural disasters and connects you with mental health professionals.

Northern Valley Talk Line is available from 4:30pm-9:30pm daily for those that are not in crisis but would like to process events and mental health issues with a peer support specialist.  855-582-5554

The National Suicide Prevention Lifeline – Anyone thinking about suicide can call 1-800-273-TALK (8255) for help. Or for those who prefer to text, the crisis text line can be reached by texting HOME to 741741 . Available 24/7.

Substance Abuse and Mental Health Services Association –Helping Children and Youth Cope, Talking Tips- Online document: https://bit.ly/2FM0hEj   or https://store.samhsa.gov/system/files/sma12-4732.pdf

Help Kids Cope – A free mobile app for parents- Helps parents talk to their children about disasters, including examples of typical reactions of children to disaster experiences, shared experiences from other parents that have experienced disaster, and ideas on what to say in certain situations in a child-friendly way. This app was developed by the National Child Stress Network and can be downloaded through the App store on mobile phones or online at: https://www.nctsn.org/resources/help-kids-cope

Anthem Blue Cross – Tips for Talking to Children After Traumatic Events- Online resource for parents and educators navigating conversations with children who have experienced traumatic events. Online at: https://www.bsspjpa.org/uploads/1/1/8/6/118642425/tips_for_talking_to_children_and_youth_after_traumatic_events.pdf

Or the shortlink: https://bit.ly/2WcnHav

More online resources for helping kids cope:

https://www.nctsn.org/resources/pfa-parent-tips-helping-adolescents

https://www.nctsn.org/resources/pfa-parent-tips-helping-infants-and-toddlers-after-disasters

https://www.nctsn.org/resources/pfa-parent-tips-helping-preschool-age-children-after-disasters

https://www.nctsn.org/resources/pfa-parent-tips-helping-school-age-children-after-disasters

https://www.nctsn.org/resources/pfa-tips-adults

Butte County Behavioral Health Clients looking to connect with their Behavioral Health provider should call the Access Line Access Line 891-2810  or click on this link: https://www.buttecounty.net/behavioralhealth/ 

First Christian Church – Mental Healthcare Clinic – Offering free mental healthcare on Sundays from 1pm-4pm at 295 East Washington Avenue, Chico.

Other mental health and wellness resources in Butte and Glenn counties can be found by using these online searchable databases maintained year round by Help Central Butte-Glenn 2-1-1:

HelpCentral.org- Find the help you need > Crisis Intervention/Counseling/Mental Health
Crisis Intervention/Counseling/Mental Health- (Click on a category below to see available services.)

HelpCentral.org- www.MentalHealth4Youth.net – services for children and youth ages 0-18- Search for services filtering by age, location, payment type, language.

FEMA Assistance

****APPLICATIONS FOR FEMA  FINANCIAL ASSISTANCE ENDED ON 2/15/19****

***CLOSED 3/1/19 Local Assistance Center / Disaster Recovery Center (DRC)***

Evacuees whose primary residence (property owners or renters) was located in the declared disaster zone communities should contact FEMA for questions or appeals on financial assistance. B y phone: 1-800-621-3362   or TTY: 1-800-462-7585 or online at: www.disasterassistance.gov

Note: First Decisions on FEMA Disaster Assistance are Not Final- (11/28) Those informed that they do not qualify or are ineligible for assistance (FEMA or SBA) may still qualify if they can provide additional or clarifying information. To talk with a FEMA rep, call 1-800-462-7585.

Financial Assistance

U.S. Small Business Administration (SBA)- NEW LOCATION ON 03/12- Disaster Loan Outreach Center (DLOC)- Address: St. John’s Episcopal Church, 2341 Floral Avenue, Chico. The Disaster Loan Outreach Center will be open Tuesday-Saturday from 9am-6:00pm. The center will be staffed by the Small Business Administration, and will be focused on Economic Injury Disaster Loan applications, processing documents for all disaster loans, and signing loan closing documents. The deadline for physical disaster loans was February 15th, but survivors with extenuating circumstances may be able to submit letters explaining their delay in application and still apply for SBA loans. The deadline for Economic Injury Disaster Loans is August 12, 2019. (PREVIOUS DLOC LOCATION AT THE OLD SEARS BUILDING IN THE CHICO MALL IS CLOSING AS OF 6PM ON 03/8/19)

The SBA is still accepting applications for the Economic Injury Disaster Loan (EIDL), which is as follows:

Economic Injury Disaster Loans (EIDL): Working capital loans to help small businesses, agricultural cooperatives, and nonprofits. These loans are designed to assist through the disaster period. *Economic Injury Disaster Loan applications due by August 12, 2019.) * To be eligible for EIDL assistance, small businesses or private non-profit organizations must have sustained economic injury as a result of the declared disaster and be located in a disaster declared county or contiguous county. An EIDL can help you meet necessary financial obligations that your business or private, non-profit organization could have met had the disaster not occurred. It provides relief from economic injury caused directly by the disaster and permits you to maintain a reasonable working capital position during the period affected by the disaster.

  • Please note that the payment deferment period has been extended to 12 months, so the first payment for a loan will not be due for 12 months.
  • To apply for assistance, go online to  www.SBA.gov/Disaster   or   disasterloan.sba.gov/ela   or visit the DLOC (Disaster Loan Outreach Center). For further questions, please call 800-659-2955.

Boys and Girls Club of North Valley and Chico Kiwanis Club- Camp Fire Gift Card- Offering financial assistance in the form of gift cards which can be used for gas or cell phone bills. Assistance will be made available to survivors who qualify and complete the application online by March 20th. Please follow all instructions on the online application to be considered for support. Please email chicokclubsecretary@gmail.com your completed application with an image of your ID verifying your residency in the impacted Camp Fire area. If you are unable to download the Word Document application, please email your answers to the application questions to chicokclubsecretary@gmail.com and they will accept it as an application.

  • Apply for up to two $50 gift cards from Feb. 20th until March 20th, 2019 for those in greatest need of support with their gas and cell phone bills. The Chico Kiwanis Club will process your application, notify you by email by March 25th if you are approved and send you the location and times to pick up your card(s). You must be able to pick up your gift cards in Chico from 9am-1pm, March 25-29th. Must be able to show ID that matches your application when picking up the gift card(s). If your application is accepted you must be able to pick up your gift card in person, as verification of ID and impacted address will be done at pickup.Limited to one application per residence.
  • Application available at: http://bit.ly/2H2Jk94

North Bay Donate –  A nonprofit organization based in Sonoma County specializing in disaster relief and long term recovery based on individual needs. Offers affected individuals custom care packages, delivering directly to the individual in order to assist them with independent living. Those who wish to request assistance can fill out an assistance request intake form online. Items may include personal goods and household supplies. An active email address, phone number, and contact name will be required. Apply online at nbdonate.org or http://bit.ly/2Va5tW4

First Assembly of God Church– The First Assembly of God Church is distributing gift cards to Camp Fire survivors. Survivors should bring photo ID and other supporting documentation when applying. Applications take around one week to process. The gift cards will vary depending on funds and money donated, and by the case by case circumstances of each survivor. In order to receive a gift card, you must apply in person at 1137 Arbutus Ave Chico. If you have any questions about the application you can call (530)345-1377. Apply in person between Tuesday-Thursday 9am-3pm.

Chico Salvation Army Early Recovery Assistance Casework Program – Camp Fire survivors can make an appointment with a caseworker to set up a recovery assistance plan, these plans can involve financial assistance with auto repair or replacement, purchase of trailers, furniture, medical costs, rent, rental deposits, and tools. For all unmet or specific needs, survivors should call the Chico Salvation Army Camp Fire Relief Line at 1-833-372-2267 Monday-Friday 9:30am – 12 pm to schedule an appointment with a disaster relief caseworker. Casework appointments must be scheduled over the phone and cannot be done in person. (There is currently a long wait list for accessing caseworkers.)

Global Empowerment Mission/ Paradise Fire Adopt A Family(Not immediate assistance) Global Empowerment Mission is a nonprofit organization that aids in disaster relief by providing emergency aid, in the form of financial assistance.To apply please use the following link http://bit.ly/2tDZo8u You must disclose the following information when filling out the application: -Yearly income before/ after the fire; -How much damage insurance money covered; -Ages of people who live in your household; -Monthly rent; -Statement of your current situation. (The agency has not given an indication how quickly applications are being processed or how much financial assistance will be provided.)

Red Cross Phase II Financial Assistance- The Red Cross has begun the second phase of financial assistance to Californians whose homes were severely impacted by the 2018 wildfires. The Red Cross will be contacting eligible people directly. This financial assistance will allow people to make their own decisions and prioritize their family’s recovery needs. Funds can help families replace household items, offset transportation costs, or support other recovery needs. Message from Red Cross: “Please be patient, it will take some time to reach everyone as we are attempting to contact thousands of households.” The Red Cross must reach out to YOU to apply. If you received Phase I you are automatically enrolled. If you’ve received an email or text from the Red Cross about the financial assistance program for 2018 California Wildfires and have questions, please call 1-800-RED-CROSS (1-800-733-2767) and select option 5. Please make sure you have your case number available. More Red Cross information available online at: https://www.redcross.org/about-us/our-work/disaster-relief/wildfire-relief/2018-california-wildfires-relief-information/immediate-assistance-program.html?fbclid=IwAR1mYOXljjPibJa7SNN3DAJvqRugLGK4depMv6NteSZ1SFMFBv4tpmvrhrs Or through the shortlink: https://rdcrss.org/2SOnzv5

Eligible households must meet all of the criteria below:

  • Primary, pre-disaster residence was destroyed or sustained major damage from 2018 California Wildfires (verified by FEMA or the Red Cross); and
  • Proof that the applicant is the legal owner, renter or lessee of a primary, pre-disaster residence located in California; and
  • Head of household: responds to the personalized email or text message sent directly to them; and indicates a gap in their recovery which could be met with additional financial assistance.

Dollar Energy Grant Department -REACH utilities assistance program- granthelp@dollarenergy.org or call 1-800-375-1388. The REACH program can now provide financial support for those customers whose homes were destroyed in the 2017 and 2018 Wildfires. Customers who are “red tagged” (someone who lost their home in the wild fire) can receive up to $600 from the REACH program to pay for their current utility bill or to set-up a new service.

  • Customers who are requesting REACH funds in order to pay current energy bill or to be used to start a new service.
  • Previous REACH assistance within the last 18 months will not affect eligibility within this special assistance period through November 2019
  • All documentation required would be a utility bill in the name of the individual whose home was destroyed, letter from PG&E sent to “Red Tag” customers, to complete the REACH application. No other documentation requirements for families will be required. However, if customers do not have copies of bills or need further assistance, they can call the 800-743-5000 line and speak with a dedicated PG&E Customer Service Representative.

The following Counties are eligible for this assistance:

  • Impacted counties by the November 2018 Camp Fires is: Butte
  • Impacted counties by the October 2017 Northern California Wildfires are: Butte, Lake, Mendocino, Napa, Nevada, Plumas, Santa Cruz, Solano, Sonoma, and Yuba.
  • Impacted county by the June 2018 Pawnee Wildfire is: Lake
  • Impacted counties by the July 2018 Carr and Mendocino Complex Fires are: Shasta, Trinity, Colusa, Lake, and Mendocino

United Way of Northern California– No longer accepting applications for financial assistance. If you already applied but have not yet received funds, the United Way is still processing and disbursing funding to Camp Fire survivors.

FEMA: Evacuees whose primary residence (property owners or renters) was located in the declared disaster zone communities should register now for FEMA financial assistance. Register by phone: 1-800-621-3362   or TTY: 1-800-462-7585 or online at: www.disasterassistance.gov.  

Decisions on FEMA Disaster Assistance are Not Final- Those informed that they do not qualify for assistance (FEMA or SBA) may still qualify if they provide additional or clarifying  information. Call 1-800-621-3362.

Disaster Unemployment Assistance- Alliance for Workforce Development, Inc.- If your employment has been affected due to the Camp Fire, please file your Disaster Unemployment Assistance claim immediately with EDD. The waiting period will be waived.  https://bit.ly/2RQEk8K Or https://www.edd.ca.gov/…/Disaster_Unemployment_Assistance.h…

Work for Warriors – Offering job placement assistance to individuals impacted by the Camp Fire. The organization typically is only open to Veterans, but currently services are open to all impacted that are seeking employment. To access services, call 916-854-4426 or email apply@workforwarriors.org

Women Infants Children (WIC) –The Chico, Oroville, and Orland WIC offices can help those seeking reissuing of checks. Call 530.891.2767, or visit office locations. 

  • Chico location- 2491 Carmichael Dr Suite 400, 95928
  • Oroville location-82 Table Mountain Blvd, 95965
  • Orland-127 East Walker Street, 95963

CalFresh-Replacement benefits for those that lost food in the fire can visit the following locations for replacement. Chico: 2445 Carmichael Drive or  Oroville: 78 Table Mountain Blvd. or online at www.getcalfresh.org. Additionally, retail stores licensed by the Food and Nutrition Service may accept SNAP benefits in exchange for HOT foods and foods intended to be consumed on retailer premises. This rule is in effect until December 17th, 2018 for the County of Butte. The Center For Healthy Communities can answer questions about this process and can be reached in person or over the phone at 530-345-9749 (25 Main Street, Chico M-F 8am-5pm). For the latest updates and information, please refer to Butte County Employment & Social Services or visit buttecounty.net/DESS     

Insurance Claims Advocacy

  • United Policyholders- A nonprofit group providing help navigating homeowners insurance and claims, advocates for rights of insured property and homeowners, answers individuals questions and hosts seminars based on community questions and concerns. All services available online at: www.uphelp.org   The following program has been developed by United Policyholders for those impacted by the Camp Fire: Roadmap to Recovery program  (Shortlink: https://bit.ly/2FWZ3XJ
  • California Department of Insurance- For those interested in contacting the California Department of Insurance, for questions, to file a complaint, or to get the latest insurance-related news from the Department, either go online to: www.insurance.ca.gov or call the Consumer Hotline at 1-800-927-4357 (1-800-482-4833 TTY). For those visiting their website, the “Getting Help” page offers answers to many insurance-related questions and the ‘Contact’ page offers a direct email-form option.
Document Replacement

Office of Clerk Recorder For assistance with copies of official records that have been lost in the fire, please contact the Butte County Recorder in Oroville.  https://clerk-recorder.buttecounty.net/recorder/disaster_information.html

Driver’s License and Vehicle Documents: 

Department of Motor Vehicles DMV (11/27) – can assist with the following: duplicate driver license or identification card, duplicate vehicle registration and title, processing vehicle disposal paperwork, obtaining a driver record printout, and initiating a change of address request. Please note, duplicate does not mean a replacement of expired license, but rather a new copy of current license/registration if lost in the fire; can answer general questions about services available at the main DMV office in Chico.  The Chico DMV office is open for DMV services: 107 Parmac Rd, #1, Chico Monday-Friday 8am-5pm (Weds 9am-5pm) 1-800-777-0133

Deed Document Replacement (Update 11/16)- Bidwell Title & Escrow is offering to provide those affected by the fire a free copy of the deed to their home along with a Property Info Detail Sheet. Grant Deed/Proof of Ownership may be needed for insurance, FEMA and access purposes. Provide your name, property address, email and how you would like to receive the documents. Email: cs@bidwelltitle.com Phone: (530) 894-2612 Ext. 130

Property Owners Document Replacement- Butte County Development Services (updated 11/16) Those in need of building records that were lost in the fire can contact the county or the assessor or the town of Paradise. Website here: https://www.buttecounty.net/dds/  

Document Replacement: Military Personnel File (DD214)– US Department of Veterans Affairs- If you need a copy of your DD214 discharge papers create an ebenefits account here

Butte County Library- Free prints and copies are available to patrons affected by the Camp Fire. Please see staff for assistance. In addition, all holds are re-routed to the Chico branch. Please call if you’d prefer to pick up at another branch or if you would like to cancel or suspend your holds.

  • Chico Branch-   1108 Sherman Ave. (Tues-Thu, 10am-6pm; Fri-Sat 10am-5pm; Sun 1-5pm)
  • Durham Branch-   2545 Durham-Dayton Highway (Tues/Wed, 12noon-6pm; Thu-Fri 10am-5pm)
  • Gridley Branch-   299 Spruce Street (Tues/Wed, 12noon-6pm; Thu-Sat 10am-4pm)
  • Oroville Branch-   1820 Mitchell Ave. (Tues-Sat 10am-5pm; Sun 1-5pm)
  • Biggs Branch-   464 B Street (Tues 12noon-6pm; Sat 10am-4pm)
Legal Assistance
Legal Information Clinics (Updated 12/5)
Cal Northern School of Law in partnership with the Butte County Bar Association is reaching out to those affected by the devastating Camp Fire with a free legal information clinic to help with the myriad of issues they may be facing, including probate, real estate, insurance coverage, criminal defense and the like. Starting 12/4, the clinics will be offered twice a week at the Disaster Recovery Center in the old Sears building (1982 E 20th St, Chico, CA 95928). Clinic Times: Tuesdays from 4-7pm and Saturdays from 10am – 2pm.

The State Bar of California (in partnership with Legal Services of Northern California) (Updated 12/10) A legal hotline is now available for survivors of the wildfires in California in Butte County. Disaster survivors facing legal issues in Butte County who are unable to afford a lawyer may call the hotline at 800-345-9491. Available Monday-Friday 8:30am-5:30pm. Messages may be left after hours, please include name and contact phone number if leaving a message.

Legal Services of Northern California (Updated 12/19) Providing free legal assistance to low-income and senior individuals (age 60+). For those impacted by the fire, LSNC can provide assistance with legal issues that arise due to Federal Assistance denial, unemployment benefits, housing/renting rights, mortgage lending issues, and property damage claims. Contact LSNC at 530-345-9491 or 1-800-345-9491 or at 541 Normal Avenue, Chico, Mon-Thurs 9am-5pm & Fri 9am-Noon. 

United Policyholders (updated 11/20)  A nonprofit group, NOT A INSURANCE COMPANY- Providing help navigating homeowners insurance and claims, answers individuals questions, provides advocacy for homeowners regarding insurance claims and hosts seminars based on community questions and concerns. All services available online at: www.uphelp.org   The following program has been developed by United Policyholders for those impacted by the Camp Fire: Roadmap to Recovery program  (Shortlink: https://bit.ly/2FWZ3XJ )

Mail Services
 USPS– Website with updates on open/closed service locations: USPS website 

USPS– Website with updates on open/closed service locations: USPS website  : https://bit.ly/2G8ygaL

UPDATE 11/20– The following Post Office has reopened.

  • Forest Ranch, 15517 Nopel Ave., CA 95942-9998

UPDATE 12/19 – The Paradise Post Office has reopened, residents can pick up their mail at the post office.

  • Paradise, 6469 Clark Rd, CA 95969-9998  Monday-Saturday 10am-4pm.

The following Post Office is closed:

  • Berry Creek, 5 Whispering Chapel Ln, CA 95916. Customers may pick up their mail at the following alternate location:
    • Oroville, 1735 Robinson Street, CA 95965 (Hours: Monday-Friday, 8:30 a.m. to 5 p.m., Saturday, 9 a.m. to 1 p.m.)
  • Additionally, these Post Offices remain closed:
    • Magalia, 14146 Skyway, CA 95954-9998 (trying to confirm if it’s reopened and if mail is there- update 12/18)
    • Stirling City, 16939 Skyway, CA 95978-9998
    • Yankee Hill/Concow (mail held at Oroville post office)
    • Customers may pick up their mail at the following alternate location:
      • Chico Midtown, 141 W 5th Street, CA 95928 (Hours: Monday-Friday 8 a.m. to 5 p.m.)

Contact the USPS for other mail questions 1-800-ASK-USPS (1-800-275-8777)

Fraud

Report price gouging to 866-323-7283. See more information here: www.oag.ca.gov/consumers/pricegougingduringdisasters

Office of Inspector General- FEMA Fraud- To report instances of FEMA fraud, visit:https://www.oig.dhs.gov/hotline  and click on FEMA Fraud tab

Food & Meals

Food & Meals

Call 2-1-1 or text your zip code to 898211 to learn about the food pantries and distribution days available in your community in Butte and Glenn counties.

(01/5) Food Bank of Contra Costa and Solano – Providing food to anyone in need, no questions asked. Food boxes will be based on family size requested and include shelf stable milk, protein, snacks and fresh produce.  Please note: individuals can pick up food for others staying with them or for those in need, no ID or proof of need will be required. This pantry will be operational as long as there is a demonstrated need from the community.  Distribution of groceries will take place at the following locations and times:  In OROVILLE: At Jordan Crossings Ministry, 2250 5th Avenue, WHEN: 2nd and 4th Fridays of the month from 11am-1pm.  Upcoming Distribution Date: 02/22. In CHICO: At the Butte College Chico Campus, 2320 Forest Avenue. WHEN: 1st and 3rd Fridays of the month from 11am-1pm. (Starts Friday 12/7). Upcoming Distribution Date: 03/01

(03/06) Paradise Irrigation District Bottled Water Distribution – PID Customers who are residing in Paradise can pick up bottled drinking water at the PID Office starting 12/28. PID Customers should be prepared to show proof of residency, such as their PID water bill at the distribution checkpoint and one case of water will be distributed per day per household. Regular hours will be Monday thru Friday from 10 am to 2 pm.  Located at 6332 Clark Road, Paradise.

(02/20) Paradise Irrigation District – Drinking Water Fill Stations- PID customers can fill their own containers with clean drinking water at PID’s water treatment plant. The water fill stations are available Monday – Friday, 7 am to 4 pm. Customers are asked to follow the traffic cones once entering the treatment plant facility.The treatment plant is located at the end of Pineneedle Drive (Entrance near the intersection of Skyway and Coutolenc Road in Magalia). The fill stations were donated by Primo Water and are free for Paradise residents affected by the Camp Fire.

(01/14) CalFresh – Due to the government shutdown, those who are eligible for CalFresh benefits may receive their February benefits early. Please budget these benefits carefully. Replacement benefits for those that lost food in the fire can visit the following locations for replacement. Chico: 2445 Carmichael Drive, 95928. Oroville: 78 Table Mountain Blvd. 95965 or online at www.getcalfresh.org. Calfresh Outreach Line: 530-345-9749

(12/26) Community Action Agency – North State Food Bank Distribution Schedule – Food commodities distribution schedule. First come, first serve. Please view food distribution schedule below:

DATE City Location Time
03/05 Gridley Guardian Building, 200 East Spruce Street 10:30 am – 11:30 am
03/06 Chico

Forest Ranch

Cohasset

Rhema Word of Faith, 574 E. 12th Street

Mt. Joy Bible Fellowship, 15522 Nople

Community Hall, 11 Maple Creek Ranch Road

10am-11:30am

11am-12pm

11am-1pm

03/20 Concow New Life Church in Thermalito, 10th Ave. and Grand Ave. 7:30am-10am
03/14 Biggs

Willows

Elk Creek

Stonyford

Berry Creek

Magalia

Bangor

Stirling City

Paradise

Feather Falls

Forbestown

Clippermills

Palermo

Biggs Methodist Church, 441 C Street

1st Southern Baptist Church, 112 N. Yolo Street

Elk Creek Grange, 145 Church Street

Community Church, 179 Geary

Fire Station #61, 297 Rockerfeller Road

Magalia Community Church, 13700 Skyway

Bangor Community Church, 7419 Oro Bangor Hwy

Community Hall, 17044 Old Skyway

Magalia Community Center, 13700 Skyway

Grange, 9 Lumpkin Road

Forbestown Market (Community Center)

Buck’s Market, 12140 La Porte Road

Palermo Family Bible Church, 2570 N. Villa

6pm-7pm

Noon-1pm

9am-Noon

10:30am- 11:30 am

8:30am-10:30am

9am-10am

9am-10am

9am-11am

9am-10am

9am-11am

10am-Noon

9am- 1pm

9am-10am

03/15 Orland First Lutheran Church, 19 Colusa Street 9am-11am
03/16 Hamilton City Evangelical Church, 490 Los Robles 8am- 11am
03/20 Thermalito

Oroville

Maxwell

New Life Church, 10th and Grand

Hope Center, 1950 Kitrick Ave, Bldg A

Veterans Hall, 250 Oak Street

7:30am-10am

8:30am-10:30am

10am-Noon

03/21 Colusa

Williams

Senior Center, 901 Parkhill

Williams Community Church, 315 9th Street

8:30am-10:30am

8am-11am

(2/22) Chico Salvation Army Emergency Food Pantry- Located at 1280 East 9th Street, Chico; open Monday-Friday from 9am-12pm (noon) and 1pm-4pm.

(02/06) Oroville Salvation Army Food Pantry : Offering non-perishable food available to evacuees and those in need in Oroville, photo ID will be required, and Fire Survivors will be asked to demonstrate FEMA paperwork. Toiletries may be available to evacuees depending on supplies, but food is always available. Located at 1640 Washington Avenue, Oroville. Open Tues-Thursday 9am-11:30am. Call Specialist Note: This resource is only open to Oroville residents and fire survivors living in Oroville. They have asked us not to encourage people to travel from out of town for this resource.

(01/21) Gluten Intolerance/ Celiac ONLY Community Action Agency/North State Food Bank – Those impacted by the fire in need of gluten free food can contact the north state food bank at 530-712-2684 extension 3. If leaving a message, please leave name and number.

(01/08) Food closet – Food Items are available to everyone including victims of Camp Fire at the food closet, located at 1561 Hazel St. Gridley, across from the Sacred Heart Parish Catholic Church. No ID necessary, no one will be turned away. Tuesday through Thursday 10:00am to 11:30pm

(02/25) Magalia Pines Recovery Center (Magalia Pines Baptist Church) – Offers free cleanup kits, hot meals, bottled water, clothing, blankets, boots, coats, counseling/support, and animal food/feed (for large and small animals). Other items available based on daily donations. Also serving hot meals, twice a day. All are welcome.  Located at 14098 Skyway, Magalia, CA. General Hours: 8 am – 4pm, daily. Meal Hours: Breakfast Served at 8am.  Lunch served at noon. Both meals end when supplies run out. Phone: 530-873-9448 (option 1 for the office).

(02/06) The Mansion House (Barn) (Concow and Yankee Hill) – Supplies available to those in need, supplies based off of daily donations and vary, but include clothing, cleaning supplies, and food. Located at 12004 Concow Road (in front of the Mansion), open Monday, Wednesday, and Friday from 1pm-3pm. Contact Kimberly: (530) 929-0091 (TPS)

(03/08) Gridley Community – Distribution Center – Open to those impacted by the Camp Fire (please bring picture ID illustrating impacted area & FEMA paperwork, or PG&E bill with impacted address), various supplies available include new toiletries, household items (like toilet paper, paper towels, soap, etc), pillows, blankets, batteries, flashlights, clothing, pet supplies, children’s toys, cleaning supplies, and non-perishable foods. Survivors may access this resource once a week. Located at 893 Hazel Street in Gridley and is available Tuesdays from 10am-2pm, and Thursdays from 1pm-4pm. If individuals are new to the Gridley area and have questions, they can contact the Gridley Chamber of Commerce at 530-846-3142.

(01/05) Disaster Relief Resource Center – Paradise Nazarene Church- Offering relief and disaster clean up supplies to those in need. Supplies are based on available donations but include buckets, rubber gloves, sponges, masks, spray bottles, scrub brushes, garbage bags, bleach, cleanser, and soap. Bottled water, warm food, and snacks are also available. The site also offers restroom facilities. Located at 311 Circlewood Drive, Paradise (corner of Skyway and Neal Road) Open: Monday-Saturday from 9am-4pm.

(02/22) Magalia Community Church PLEASE BRING FEMA Paperwork or ID before utilizing this resource. (03/10) New! FIREWOOD and TOOLS- while supplies last. Offering supplies and hot meals to those impacted by the fire in the Magalia and Paradise areas. Located both in the historic church building and the parking lot of the historic Old Magalia Church (otherwise known as Magalia Community Church) at 13700 Skyway, Magalia, CA 95954. Please bring FEMA paperwork or ID with impacted address.  Note to call specialists: Angels Among Us was previously operating the tent distribution site at the church but is no longer the operating agency there. The food, supplies, showers and services continue. Tent Hours: Monday-Saturday from 10 am-5:00 pm. One tent is serving as a dining hall. Meals are served Monday-Saturday. Breakfast served upon opening. Typically lunch is served at 12 (noon) and dinner is served around 5pm. Those interested in coffee/beverages should bring their own mug/cup if possible. Another tent is serving as a supply distribution center, supplies available are based on daily donations but include clothing, pet food, shelf stable food, and other items. Church Hours: Tuesday, Wednesday, Thursday, and Saturday from 11am-3pm. Warmth and hospitality is offered inside the church, as well as more clothing, food, and water. Pastors are also available to talk, and provide mental health relief. Library: Open on Thursdays from 11am-3pm for free counseling. 13700 Skyway, Magalia, CA 95954 ^ FEMA PAPERWORK NEEDED BEFORE UTILIZING THIS RESOURCE.   

Hope Center : 1950 Kitrick Ave A, Oroville is still serving meals to the homeless: Tuesday-Friday: 10:00am-11:00am, Sat: 9:30am-10:30am Sunday: 4-5pm

Basic Needs, Clothing & Supplies

Chico Salvation Army Early Recovery Assistance Casework Program – Camp Fire survivors can make an appointment with a caseworker to set up a recovery assistance plan, these plans can involve financial assistance with auto repair or replacement, purchase of trailers, furniture, medical costs, rent, rental deposits, and tools. For all unmet or specific needs, survivors should call the Chico Salvation Army Camp Fire Relief Line at 1-833-372-2267 Monday-Friday 9:30am – 1:30 pm to schedule an appointment with a disaster relief caseworker. Casework appointments must be scheduled over the phone and cannot be done in person.

Oroville Hope Center – Camp Fire Hotline (THE DISTRIBUTION CENTER CLOSED (01/19)- Oroville Area Camp Fire Survivors can make an appointment with the Camp Fire Disaster Relief Hub for help in the form of supplies and in some cases financial assistance. Survivors must bring verification paperwork to receive services, FEMA approval letter is preferred, but ID illustrating impacted address is also accepted. Call 1-833-ORO-HOPE (833-676-4673) for an appointment to meet with an intake receptionist to assess needs. Intake forms can also be completed online, once completed an intake receptionist will call back to arrange an appointment. No walk-ins are accepted. The call line will be available Monday-Friday from 8am-5pm. The following distribution sites for clothing and other supplies will be supplied by the Oroville Hope Center. 

  • Miracle City 2555 Dominic Dr. Chico Ca
  • CCORE Center Paradise EV Free Church 5095 Pentz Rd Paradise, Ca
  • CCORE Center Nazarene Church Skyway and Neal Road Paradise Ca
  • First Baptist Church 6500 Clark Road Paradise Ca
  • Magalia Pines Baptist Church  14098 Skyway Magalia
  • Magalia Community Church (In the parking lot) 13700 Skyway Magalia
  • Pines Ave Hardware (Concow) 11300 A Miller Flat Road Oroville Ca 95965

North Bay Donate –  A nonprofit organization based in Sonoma County specializing in disaster relief and long term recovery based on individual needs. Offers affected individuals custom care packages, delivering directly to the individual in order to assist them with independent living. Those who wish to request assistance can fill out an assistance request intake form online. An active email address, phone number, and contact name will be required. Apply online at nbdonate.org or http://bit.ly/2Va5tW4 

Pines Ave Hardware (Concow)  Supplies available depend on daily donations and distribution from the Oroville Hope Hubb, but usually include bottled water, clothing, food, and wattles. Located at 11300 A Miller Flat Road, open daily from 10am-5pm for Concow and Yankee Hill area residents. 

Gridley Community – Distribution Center – Open to those impacted by the Camp Fire (please bring picture ID illustrating impacted area), various supplies available include new toiletries, household items (like toilet paper, paper towels, soap, etc), pillows, blankets, batteries, flashlights, clothing, pet supplies, children’s toys, cleaning supplies, and non-perishable foods. Located at 893 Hazel Street in Gridley and is available Tuesdays from 10am-2pm, and Thursdays from 1pm-4pm. If individuals are new to the Gridley area and have questions, they can contact the Gridley Chamber of Commerce at 530-846-3142.

Magalia Pines Recovery Center (Magalia Pines Baptist Church) – Offers free cleanup kits, hot meals, some shelf-stable food, clothing, blankets, boots, coats, counseling/support, and animal food/feed (for large and small animals). Other items available based on daily donations. Also serving hot meals twice a day at 8am and 12 noon. Located at 14098 Skyway, Magalia, CA. General Hours: Daily, 8am – 4pm. Phone: 530-873-9448 extension 1. The center has stated that it does not ration and does not check ID.

Magalia Community Church – PLEASE BRING FEMA Paperwork or ID before utilizing this resource. Offering supplies and hot meals to those impacted by the fire in the Magalia and Paradise areas. Located both in the historic church building and the parking lot of the historic Old Magalia Church (otherwise known as Magalia Community Church) at 13700 Skyway, Magalia, CA 95954. Please bring FEMA paperwork or ID with impacted address. Firewood is sometimes available based on donation supply. Supplies are available in the tent, including clothing, pet food, and kitchen supplies. Everything available is based on donations. Warmth and hospitality is offered inside the church.

The Mansion House (Barn) (Concow and Yankee Hill) – Supplies available to those in need, supplies based off of daily donations and vary, but include clothing, cleaning supplies, and food. Located at 12004 Concow Road (in front of the Mansion), open Monday, Wednesday, and Friday from 1pm-3pm. 

Curvy Gurlz Chico – Offering new and used clothing to plus sized women impacted by the fire. Those in need of clothing sizes XL – 6X can visit the store, please bring ID illustrating impacted address or FEMA paperwork. Store located at 1376 Longfellow Avenue, Chico, CA  Hours: Monday-Saturday 10am-6pm. Phone: 530-966-2793 (Near In-Motion Fitness)

The MADIA Project Offering used children’s clothing for low-income and fire impacted families at no charge. Clothing is set up in a boutique like setting, those in need may visit the store and demonstrate need by Impacted ID/FEMA Number/EBT Card/Section 8 Paperwork, and then “shop” for needed clothing. Sizes offered range from newborn-teen. Located at 1376 Longfellow Avenue, Chico, CA (Same location as Curvy Gurlz).  Hours: Monday-Saturday 10am-6pm. Phone: 530-966-2793 (Near In-Motion Fitness). For more information visit: madiaproject.org  Note: Diapers are sometimes available, based on donations. Those in URGENT need of diaper supply can check the availability at MADIA, but it is not guaranteed.

(Upated 02/18) Shasta Youth Alliance Distribution Center- Originally set up for the Carr fire, now open to Camp Fire survivors. ID illustrating impacted address is required. Supplies available based on donations received. Offering clothing, household items, furniture, winter gear, non-perishable food, and small mattresses (for children).. Phone: 530-941-1645; 8031 Eastside Rd, Redding. OPEN on Wednesdays 10 AM – 2 PM, Or Saturdays 10 AM – 4 PM. 

(Updated 02/18) Crossroads Community Church Clothing Closet. – Free clothing is available Monday-Friday from 10am-4pm at the Yuba City Crossroads Church. For further questions, please call 530-751-9168. No identification is necessary to receive clothing. Located at 445 B Street, Yuba City, 95911. 

(Updated 02/08) The ARC Store Chico – Offering shopping vouchers for clothing and bedding in store to Camp Fire survivors. Vouchers given will be up to a $50 value. Please bring photo ID illustrating impacted address. Located at 2020 Park Avenue, Chico. Hours: Monday-Saturday from 10am-6pm and Sunday 11am-5pm. For any additional questions, please call 530-343-3666.

(Updated 02/18) Goodwill Chico/Oroville – The Goodwill is offering clothing and household supplies to those impacted by the fire based on their individual/family needs. Those in need can visit the store, ask to speak with a manager, and present ID will proof of an impacted address. They will then be given a voucher (good for that day only) for $25 per person to use in the store. Both the Chico and Oroville stores are offering these resources. CHICO: 765 East Avenue, Chico, (530) 893-8578   Hours: 10am-6pm. OROVILLE: 2150 Feather River Blvd, Oroville.  Hours 10am-6pm

Butte Diaper Bank (12/14) –  If you or a family you know  is in need of diapers and baby items, The Butte Diaper Bank has a special application for those in need of diaper resources that have been impacted by the fire. The application is available online (2-1-1 call specialists can assist in the application process) here: https://www.surveymonkey.com/r/CampFireRequestForm     

(Updated 01/24) Disaster Relief Resource Center – Paradise Nazarene Church- Offering relief and disaster clean up supplies to those in need. Supplies are based on available donations but include buckets, rubber gloves, sponges, masks, spray bottles, scrub brushes, garbage bags, bleach, cleanser, and soap. Bottled water, warm meals, and snacks are also available. Located at 311 Circlewood Drive, Paradise (corner of Skyway and Neal Road) ,Open Monday-Saturday from 9am-4pm. ***Also referred to as the Paradise Resource Center*** The church is serving as the main center for faith-based disaster relief in the Paradise area.

   THE FOLLOWING CHURCHES ARE WORKING IN COLLABORATION TO PROVIDE RESOURCES

  • (01/5) Paradise Nazarene Church – 311 Circlewood Drive (See above)
  • (02/18) Paradise 1st Baptist Church – 6500 Clark Road – Managed by the Southern Baptist Disaster Relief Group, the Church is offering assistance in personal property recovery. Appointments are preferred, as the Church is no longer maintaining regular business hours. Please call 916-693-3428 to make an appointment for recovery assistance.
  • (01/24) Paradise Evangelical Free Church – Working as a relief center that distributes supplies and offers trauma counseling. Supplies available at the church depend on daily. Supplies vary but include water, food, clothing, and blankets. Anyone seeking relief, help, and warmth are welcome. Located at 5095 Pentz Rd, Paradise. Open Monday- Saturday from 9am-5pm.

FURNITURE

Note: Butte County Environmental Health advises all mattresses in the Paradise/Magalia/Concow area be replaced after the fire even if unburned

(01/2) Chico Stake: Church of Jesus Christ of Latter-Day Saints – Providing mattresses to those impacted by the fire. Queen, full, and twin sizes available. Distribution happens Monday-Friday from 2pm-6pm. Please call ahead to ensure appropriate size availability, speak with Kim at 530-828-4883. Other types of furniture may also be available based on incoming donations.

(01/3) Living Spaces – Offering a new free mattress to those impacted by California fires. Those eligible must have Evidence of approved FEMA or insurance company award. One mattress in selected sizes per household. please contact Cheri Sandberg via email at paradiserecover@gmail.com or via phone at 530-513-2604 between the hours of 9 am and 7 pm.

(12/29) Chico Furniture Direct 4 U – Offering discounts on furniture for those impacted by the fire. Must be able to present ID illustrating impacted address, or a bill with a listed address to receive discount. Discounts vary but are at least 15% off listed prices. Hours: Daily 10am-5pm (closing at 2pm New Years Eve, closed New Years Day), Located at 629 Entler Ave #1, Chico.

(01/2) Shasta Youth Alliance Distribution Center Originally set up for the Carr fire, now open to Camp Fire survivors. ID illustrating impacted address is required. Supplies available based on donations received. Offering clothing, household items, furniture, winter gear, non-perishable food, and small mattresses (for children), and gift cards (when available). 8031 Eastside Rd, Redding. OPEN on Wednesdays 10 AM – 2 PM, Or Saturdays 10 AM – 4 PM.

Survivor Needs and Offers

Facebook GroupsSocial Media Groups and Pages for those affected by the Camp Fire to post personal needs and connect with other individuals that may be able to assist with resources. Please be aware, these groups are not nonprofit organizations or organized by a single entity and caution is advised when giving out personal information, establishing transactions, or meeting in person.

Hygiene/Showers/Laundry

  • (03/06) Oroville Rescue Mission- Camp Fire Survivors can use showers: towels, clothing and hygiene items provided at the Mission Shelter: 4250 Lincoln Blvd. Oroville. Men Shelter Side Contact: 530-534-9541 and can show up at any time, open 24/7. Women Shelter Side now open 24/7 as well. Contact: 530-533-0351.
  • (01/30) Oroville YMCA – Camp Fire Survivors can use showers: Must bring their own towels and hygiene items. Location: 1684 Robinson St. Oroville. Mon-Fri: 11am-4pm Sat: 11am-noon
  • (02/11) Magalia Pines Recovery Center (Magalia Pines Baptist Church) – Offering shower facilities from 1pm-4pm daily. Please bring your own towel if possible.  All are welcome. Located at 14098 Skyway, Magalia, CA. Showers: 1pm-4pm.  Phone: 530-873-9448 (option 1 for the office)
  • CLOSED (03/11) Operation Blessing at Magalia Community Church – The shower unit has left the area to respond to another disaster.
  • The Torres Shelter – (updated 11/26) Evacuees may use the showers and laundry facilities at the Torres Shelter, M-F; 10am-2pm, 101 Silver Dollar Way, Chico. You do not need to be staying at the Torres Shelter to use the facilities. 
  • (02/26) Butte College Cosmetology and Barbering – Offering a choice of service. Displaced individuals can bring ID with an impacted address and receive one of these services free:
    • Haircut, Shampoo, and Style
    • Shampoo, Blow out, and Style
    • Shampoo and Set
    • Basic Manicure

    Call 530-895-2202 to schedule an appointment. Hours: Monday-Friday 10am-3pm. Address: 2201 Pillsbury Road, Suite 170, Chico.

  • (03/07) Tehama Family Fitness Center– One free month gym membership will be offered at the Tehama Family Fitness Center for Camp Fire survivors. Survivors must have photo ID as proof of residency in impacted areas. Amenities include: group classes, child care, and full service locker rooms with a sauna. If there are any questions call the front desk: (530)528-8656. WHEN: M-F 5:00AM-10:00 PM Sat-Sun 8:00 AM-6:00PM WHERE: 2498 S Main St Red Bluff

STORAGE

Firearm Safety/Storage (Updated 12/3) Down Range Indoor Training Center – Offering temporary storage of firearms for Camp Fire Victims. Visit in person, or call for any additional questions. Address: 13407 Garner Lane, Chico. Phone: 530-896-1992 option 3.

Child Care/Children's Activities

Chico Branch Library- Story Hours (babies, toddlers, preschoolers, Japanese, Chinese, Bilingual), Story time with therapy dogs, free family movies (classics and recently released on DVD), chess club, afterschool homework help, Makers Space for teens and young adults (Virtual Reality and 3-D printing). Schedule of activities is online: http://www.buttecounty.net/bclibrary/chicolibrary

(11/30) E-Center- Temporary Childcare for Camp Fire Evacuees – For children ages 0-5, offered December 4th-December 31 (closed on the 24th and 25th). Childcare times 7:30 am-3:30 pm. Location: 1567 Booth Drive, Gridley. Apply online or over the phone: 866-417-4255 (phone line available 8am-5pm)   Online sign-up: https://conta.cc/2U2d7SK

Help Kids Cope (12/1) – A free mobile app for parents. –Helps parents talk to their children about disasters, including examples of typical reactions of children to disaster experiences, shared experiences from other parents that have experienced disaster, and ideas on what to say in certain situations in a child-friendly way. This app was developed by the National Child Stress Network and can be downloaded through the App store on mobile phones or online at: https://www.nctsn.org/resources/help-kids-cope

(12/5) Sesame Street Resources – In the aftermath of recent wildfires, the Sesame Street in Communities team wanted to reach out to provide information on our available resources to help families cope in the aftermath of natural disasters, and other traumatic experiences. Bilingual videos, articles, printables and more, are all available for free on our website at www.sesamestreetincommunities.org. Topic pages of interest include the Traumatic Experiences Topic Page  & Offering Comfort Topic Page.

Kidspark (updated 11/29)- Free child care registration for fire evacuees, parents must present their ID with an impacted address. Childcare times and prices vary, please call or go online for more information.    Website: www.kidspark.com/chico/      Address: 2477 Forest Avenue, Chico   P: 530-894-6800

Family First (Update 11/16) To help assist those in need, Family First is offering to provide respite care to families of children with a developmental disability who have been affected by the Camp fire, free of charge. Please fill out this questionnaire if you or someone you know is seeking respite care for a child diagnosed with a developmental disability who has been displaced or severely impacted by the wildfire in Butte county.  Questionnaire here www.FamilyFirstSolution.com; campfirerespite@familyfirstsolution.com.

Childcare for Boys & Girls Club Members Only: Boys & Girls Clubs of the North Valley will be open Tuesday-Friday from 7:30am-5:30pm for free childcare with food/snacks provided at 601 Wall St. Chico, CA 95928. Must be a member of Boys & Girls Club; for questions contact Jessica S. at 530-899-0335.

Donations

PUBLIC DONATION SITES FOR BASIC NEEDS AND SUPPLIES

Goods Donations

Butte County Recovers Donations Management: ButteCountyRecovers.org

  • Individuals or organizations desiring to make a donation of new goods should visit http://relieflink.org where you can fill out a form with your specific donation offer. The Donations Division will refer your offer to nonprofit organizations or county departments who are serving survivors or are involved in recovery efforts. Your offer will be assessed by the donation coordination team. If a need related to your offer is identified, an organization or agency representative will contact you.

(12/5) OPEN TO DONATIONS AT THIS TIME – The Chico Veterans Resource Center ia accepting donations of the following items: female hygiene products, new underwear in package, New in package t-shirts, new in package socks, wash cloths, towels ( highly needed), hygiene kits, diabetic supplies, batteries, blankets/ sleeping bags (highly needed) , paper towels, Diapers, baby wipes , baby clothing, baby food, enfamil , non-perishable food items , toilet paper, grocery gift cards (highly needed), gas gift cards (highly needed), depends, gift cards- Savemart/ Walmart, pillows. All donations can be dropped off at 110 Amber Grove Drive, Ste 114, Chico, CA. Monday-Friday 8am-5pm. For more information, please call (530) 809-2831.

OPEN TO DONATIONS AT THIS TIME – (12/17) BCOE is accepting donations of canned or non perishable foods, for students and families impacted by the fire. Donation drop off is at Butte County Office of Education SELPA office at 1870 Bird St in Oroville. Hours: Monday-Friday 8am-4pm. (Donations will close 12/21).

CLOSED TO DONATIONS AT THIS TIME(12/17) NorCal Unlimited in the Chico Mall- Closing Thursday 12/20

OPEN FOR ONLY CERTAIN NEEDS (12/6) :  The Hope Center, 2850 Feather River Blvd, Oroville  – PLEASE SEE UPDATED ACCEPTED DONATIONS HERE: https://www.orovillehopecenter.org/services/camp-fire-donations/    Donation Related Questions Call: 833-676-4673

CLOSED FOR DONATIONS The Chico Elks Lodge (1705 Manzanita Ave, Chico, CA 95926) (update 1:33pm — 11/12)  is no longer accepting donations at this time. See volunteer sign up through Caring Choices for current information.

CLOSED FOR DONATIONS Bidwell Presbyterian – (11:15 am – 11/12) Update:  NEEDS: Trucks for transporting resources to a new distribution site, people to help sort and load trucks, people to be at the new distribution center to unload. Please go to the Student Center and check in with Matt and Kate!

Financial Donations

GIFT CARD DONATIONS FOR EVACUEES

Shalom Free Clinic (Updated 11/23) Please visit the clinic website for most up-to-date needs: shalomfreeclinic.org  — For monetary and gift card donations, please call 530-518-8422 to arrange pick up/drop off, or gift cards cards can be put into mail slot at Shalom Free Clinic office, 1010 Mangrove Ave, Chico, CA 95926. Gift cards can also be mailed to P.O. Box 4286, Chico, CA, 95927.

Salvation Army (10:45am – 11/12)  is collecting monetary and gift card donations at : https://deloro.salvationarmy.org/del_oro/camp-fire-response

Glenn County Community Action Department has partnered with the First Lutheran Church, and will accept monetary and gift card donations that can be mailed to:

Camp Fire Evacuees

C/O First Lutheran Church

19 Colusa Street,

Orland, CA 95963

or donation can be made online at http://www.orlandlutheran.com/give

Camp Fire Evacuation Fund through North Valley Community Foundation: https://bit.ly/2FffOg6

Golden Valley Bank Community Foundation– donations are accepted online to benefit the following fire responders and service providers:

Please send questions to Natasha at nbeehner@goldenvalley.bank. More info at: https://www.goldenvalley.bank/Community-Foundation.aspx

East Ave Church – Not accepting in-kind or material donations at this time. Financial donations can be made here: https://bit.ly/2T8dkmz   

BCOE (7am-11/10): The Butte County Office of Education has established the Butte County Schools Fire Relief Fund through the North Valley Community Foundation to help schools impacted by the Camp Fire. Donations can be made online at: http://ow.ly/Lygq30mzi9X   Learn more: http://ow.ly/d/84ek

Caring Choices: http://www.caring-choices.org/wild-fire-donations.html

American Red Cross: HOW YOU CAN HELP The Red Cross works 24/7 to be ready to respond to disasters like wildfires and other countless crises. Visit redcross.org, call 1-800-RED CROSS or text the word REDCROSS to 90999 to make a $10 donation

United Way of Northern California- relief fund for the Camp Fire survivors.To donate please text BUTTEFIRE to 91999 or visit https://bit.ly/2ODszAu

Glenn County Community Action Department has partnered with the First Lutheran Church, and will accept monetary and gift card donations that can be mailed to:

Camp Fire Evacuees

C/O First Lutheran Church

19 Colusa Street,

Orland, CA 95963

or donation can be made online at http://www.orlandlutheran.com/give

North Valley Animal Disaster GroupUpdate (9:35am 11/10) The North Valley Animal Disaster Group is not accepting donations of animal food at this time, monetary contributions are still being accepted. www.nvadg.org/donate

Habitat for Humanity (11/24)  – Donations accepted through their General Fund to support recovery of people impacted by the Camp Fire. http://www.buttehabitat.org/

Volunteer Opportunities

(UPDATE 2/8) Butte County Recovers – Butte County is in the process of creating a plan for volunteer management to be transitioned to and administered by the Camp Fire Long Term Recovery Group. The ButteCountyRecovers.org web site is no longer accepting volunteer sign-ups and agency volunteer opportunities as of Feb. 15, 2019.

FOR PEOPLE OR GROUPS WHO WANT TO VOLUNTEER: Please call 2-1-1 to learn about volunteer opportunities and also see the listing of agencies below that are recruiting volunteers. 

FOR ORGANIZATIONS THAT NEED VOLUNTEERS: If your organization wishes to post volunteer opportunities, please call 2-1-1 and provide the volunteer opportunity information.

AGENCIES OFFERING VOLUNTEER OPPORTUNITIES

(01/10) Butte Environmental Council – Project Wattle- An ongoing series of distribution events that distribute straw wattles to property owners. Straw wattles can keep ash and heavy sediment from flowing into creeks. The project team will provide instruction on how to properly install wattles, and volunteers will help load materials into vehicles. Distribution is by event only, and event dates are announced through the council Facebook page at: www.facebook.com/ButteEnvironmentalCouncil/ The Council can also be reached at 530-891-6424 Monday-Thursday, 9am-4pm.

(01/25) Northern Valley Catholic Social Services –Those interested in volunteering with Northern Valley Catholic Social Services with Camp Fire recovery response can contact the Chico office at 530-345-1600 and ask to speak with Cindy about volunteer opportunities.

(01/22) Alley Cat Allies – Volunteer run organization working to reunite Paradise cats with their families and capture feral cats to spay/neuter them before returning them to their home area. Contact the center phoneline at 530-777-9080 (due to volunteer staffing, you will most likely need to leave a detailed message for call back) or by email at: recovery@fieldhaven.com or sign-up online at  https://signupschedule.com/volunteerfieldhaven  if you are interested in volunteering. Note: The center prefers volunteers to call the center directly.

(02/07) Chico Rock of Life Church / Miracle City – Needs volunteers for their distribution center to help hand out materials. No application process, reach out through Facebook page ( www.facebook.com/rockoflifechico/)  and you will have a 20 minute training the first day. Those interested in volunteering should be aware that this is a faith based institution and prayer is offered.

(01/21) Oroville Hope Center – Volunteer protocols are currently in transition, all interested in volunteer to visit 1437 Myers Street, Oroville (Tuesday-Friday 8am-5pm) in person to sign up for a volunteer shift. Volunteer sign up site with detailed positions and shift information are still available online at : http://signup.com/go/upBgmTw but this information will change in the upcoming week.

(01/22) Chico Salvation Army – Seeking volunteers to help with various programs, call 1-833-372-2267 extension ‘2’ for volunteer signup and inquiries.

(01/22) Shalom Free Clinic – Please visit the clinic website for most up-to-date volunteer needs, medical volunteers are most needed at this time: shalomfreeclinic.org/volunteer/ or call 530-518-8422 for additional questions.

CLOSED FOR THE SEASON 02/24 Safe Space Winter Shelter – Overnight emergency shelter for homeless individuals- run entirely by volunteers. For any volunteer questions please contact volunteers@safespacechico.org . Volunteers will work one of the following shifts:

Intake center: Register guests and process personal property for storage
Evening crew: Shelter set up, distribute bedding and help settle guests into the shelter as they arrive
Morning crew: Help guests wake up and get moving for morning transportation, property returns, etc.
Overnight crew: Monitor shelter guests/areas through the night/early morning

Animal Fostering– Facebook Group: https://www.facebook.com/groups/camp-fire-foster-animal-connection-182341369385686/

This social media group has been created to help those in need of temporary foster homes for their animals due to the Camp Fire directly connect with people are able to open their homes to animals in need. This is a people-to-people site where animal owners and potential foster caretakers can find one another and explore foster opportunities. Please post your foster need and your foster availability, providing as much detail as possible, so that it might lead to a helpful person-to-person connection. As always, please use caution connecting with individuals through social media sites.

(01/7) Next Level Care Solutions-  Provides free temporary placement for elder evacuees with host home screening and elder care support assistance. Eligible applicants must be mobile and self sufficient adults, ages 55 and older. Next Level Care Solutions are also seeking additional volunteer host homes. Contact info: call (530) 513-3069 or e-mail at: nlcscampfirehope@gmail.com To apply to the program go to https://www.nextlevelcaresolutions.org/camp-fire-elder-evacuees.htmlNext Level Care Solutions Mission Statement: To provide seniors with consistent, trustworthy, in-home non-medical care from your personal care assistant. Uniting seniors wanting to maintain their independence at home with qualified college students seeking to put their education to use while making their educational goals affordable.

Paradise Fire Adopt A Family –A community match list that connects citizens wishing to provide resource to those in need of resources. Individuals and families in need can sign up online to be linked to another family or individual who can meet their immediate needs. Website is: www.paradisefireadoptafamily.com/  As always, please use caution in connecting with people through social media sites.

Rumor Control

(12/19) Callers reporting receiving Red Cross Financial Assistance Email/Text – We have not confirmed that these communications are coming from the Red Cross, and at this time we have only been directed to send those seeking assistance from the Red Cross to the LAC/DRC.  The email/text they receive states to call 2-1-1 because they qualify for Red Cross Assistance. 2-1-1 can of course provide callers with information about financial assistance resources, but at this time we do not have information about a Red Cross financial assistance program. 

(12/7) Butte County : ANIMAL RESCUE RUMOR CONTROL 
During a large scale disaster such as the #CampFire, it is not uncommon for misinformation to spread rapidly, especially on social media. From the onset of the fire, Butte County Animal Control and North Valley Animal Disaster Group have been the only authorized animal response teams for Butte County. Through mutual aid support we received additional animal control officers from throughout the state as well as support from federal and national partners. For a short period of time Cowboy 911 was authorized to work in coordination with Butte County. At no time were any other animal rescue groups given authorization to enter the fire affected areas or to take animals from these areas. When unauthorized groups take animals from the fire, they are working outside of a very detailed tracking system. This jeopardizes the likelihood of owner/animal reunification. Please be aware that there are animal rescue groups making false claims about being authorized or deployed by Butte County. These statements are false.

Post about Tzu Chi – Social media post circulating that the Tzu Chi group will not be available in the LAC/DRC past Friday  12/7, this is FALSE. According to their director of operations Grace Chen, they have no plan to leave at this time.

Butte County Sheriff, “Escorts” (11/30): Please see ‘Law Enforcement Escort’ Information above

Butte County Sheriff, “Public Passes” : (11/28) The BCSO dispatch center has been receiving a lot of calls from citizens requesting “passes” be given to them so they can access fire affected areas. BCSO is not issuing any passes to the general public. The only passes given out are to workers assigned to help in the cleanup and recovery efforts in the fire affected areas. Please do not contact our dispatch center requesting passes.

PG&E Phone Scam– PG&E customers are reporting phone scams with calls that show PG&E on the caller ID 1-800-743-5000. Or, the caller may falsely claim to represent PG&E. PG&E WILL NEVER ASK FOR YOUR FINANCIAL INFORMATION OVER THE PHONE. For more information, see link: https://twitter.com/PGE4Me/status/1065711547417284608

(11/16) Rumor: Harvest Christian Center is a Red Cross Shelter. This is FALSE. Confirmed they are only helping distribute donations to a local RV park that is overflowing.

Rumor Control (11/15) per Butte County Sheriff’s Office regarding officer involved shooting. Twitter link here: https://twitter.com/ButteSheriff/status/1063181865450790912

Rumor of norovirus outbreak at Neighborhood Church shelter (Updated 11/14)- True: Butte County Public Health confirmed (11/14) a Norovirus outbreak at the Neighborhood Church shelter in Chico. Patients have been segregated into a separate facility and are being treated by public health nurses.

Rumor of radioactive materials (11/14) : False: Paradise Adventist Health confirmed at the public press conference that there is no knowledge of radioactive material released from a burned up MRI machine at Feather River Hospital.

Rumors about services available at the Red Cross shelter (Updated 12/11): Red Cross DOES NOT provide supplies or meals to anyone who is not staying at the Red Cross shelter. 

Rumor about funds being direct deposited in 24 hours to evacuees bank accounts (Updated 5:07pm – 11/12) : False- Regarding callers asking about CEMA funding, there is a false facebook post circulating stating that “County Emergency management agency just dial 211…This gets you county funds to you bank account very fast…” this information is incorrect. The county states that there is nothing called CEMA funding. 211 did not originate or post this information. 211 IS informing evacuees about resources within this document and in the 211 database. There will be local assistance in the future and the county will publish that information when funds are available.